Hotel is strategically located just outside of the side door (Platform 1) of Frankfurt Main Station. Reception staff members were very friendly and helpful. A good place to stay.
The hotel is located right next to the central station, easy to locate. The rooms are clean and spacious for 2 adults.
We have booked 2 rooms and requested for the rooms to be closed to each other or at the same level, however, as we have arrived before the check in time (2pm), we were told to use the check in machine instead of the counter. The problem we faced is that the check in machine doesn't allow us to check in 2 rooms at one go and required us to check in the room individually. As a result, we were given 2 rooms at different level by the machine. We highlighted this to the staff and the issue was eventually resolved with the assistance from the helpful staff at the counter. The whole experience will be better if the machine is robust enough to handle group check in.
Overall, it was a pleasant stay in this hotel.
The location is super convenient, just right next to main station. The room is clean and quite spacious. The price is very reasonable. We enjoyed time staying there, would recommend.
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