Dear erickkf,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced, including the check-in delay and the room change. We understand how frustrating it can be to encounter maintenance issues and unpleasant odors, and we are currently addressing these concerns to ensure a more pleasant experience for our guests in the future.We appreciate your comments about our breakfast offerings and will take them into consideration as we work to improve our services.Your satisfaction is important to us, and we hope you will consider giving us another chance to provide you with a better experience.Best regards, Den
Dear Guest,Thank you for your kind words! We’re delighted to hear that you enjoyed your stay with us. Our team takes pride in maintaining a clean and comfortable environment, and we're glad you appreciated the daily room service and breakfast options. We hope to welcome you back soon for another budget-friendly experience!Best regards, Den
Dear Guest,Thank you for your interest in our hotel! We’re delighted to hear that you’re considering staying with us in the heart of Makati. Our convenient location ensures you’ll have easy access to various dining options, and our indoor swimming pool is perfect for relaxing after a busy day. If you have any questions or need assistance with your booking, please don’t hesitate to reach out. We look forward to welcoming you soon!Best regards, Den
Dear Guest, Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the spaciousness and comfort of the bed. We appreciate your comments about the carpet and the need for renovations in the shower and toilet. Please know that we take this feedback seriously and will address these issues promptly to enhance our guests’ experience. We hope to have the opportunity to welcome you back in the future.Regards, Den
Dear Celine Modesto,Thank you for your feedback! We're glad to hear you enjoyed the food and pool, and that we could upgrade your suite. We apologize for the inconvenience with the electricity and appreciate your understanding. Your satisfaction is important to us, and we hope to welcome you back for an even better stay.Best regards, Den
Dear Abdul Latif,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the cleanliness of the hotel, the comfort of the bedroom, and our excellent location. We're also pleased that we could cater to your dietary needs with our halal food options. We appreciate your suggestion regarding the breakfast variety and will certainly consider it as we strive to enhance our guests' experience. We hope to welcome you back soon!Best regards, Den
Dear Guest,Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations. We take your comments regarding the condition of the carpets and room lighting seriously and will address these issues with our team. Your comfort is important to us, and we appreciate your insights as we strive to improve. We hope you will consider giving us another chance in the future.Best regards, Den
Dear Guest,Thank you for your feedback regarding your recent stay with us. We’re glad to hear that our staff provided you with excellent service and that you appreciated the halal breakfast options. However, we sincerely apologize for the state of the room and the cleanliness issues you encountered. Please rest assured that we are addressing these concerns to improve our guest experience.We appreciate your understanding regarding the towel charge and hope this did not overshadow your visit. We value your input and hope to welcome you back in the future for an improved stay.Best regards, Den
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that our early check-in was helpful for you after your trip. It's wonderful to know that you found our staff to be friendly and supportive. We appreciate your suggestions regarding the carpets, and we'll certainly consider them as we continue to improve our facilities. We hope to welcome you back soon!Best regards, Den
Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our buffet options, as well as the convenient location near other hotels and restaurants. Our team works hard to ensure every guest feels welcome, so your kind words mean a lot. We hope to welcome you back for another enjoyable experience soon!Best regards, Den
