Four Seasons Resort Rancho Encantado Santa Fe-住客评论

Guest（情侣） 2024-03-01
My wife and I celebrated our wedding anniversary at Rancho Encantado - and from the moment we arrived we could not have wished for better. On checking in, the staff were wonderful and everyone friendly. We were offered some hot apple cider which was delicious and shown the activity schedule for the week. Our room was ready even though we were early, and we even had an anniversary surprise brought to us. The room took our breath away. We booked a Mountain View Casita and it was stunning, especially in the snow! The room was enormous, more like an apartment. There was a separate shower (which was one of the best we’ve ever been in) and bath. We had a fireplace in our casita and the fire butlers who came to light the fire were brilliant. We especially enjoyed having s’mores in our room! The furnishings and amenities were top notch, as you’d expect in a Four Seasons. The beds are huge and comfortable. All of the food and beverages were excellent. We didn’t order lots but what we had was very good. We did the margarita demo which included some delicious drinks that our server (Donna Lee - she was really wonderful!) made to our tastes. We had an early lunch and were really impressed by the sandwiches and soup. We had room service one night and we were a little disappointed by the chicken sandwich - it just didn’t seem fresh and Four Seasons standard. The activities were great. We were the only ones on our 9am hike and Daniel was really very good. A very enjoyable way to spend an hour in the morning. We also used the complimentary spa facilities which was pleasant. On the day we arrived, we tried to book same day into the cooking class. Unfortunately as nobody had booked this 24 hours prior it wasn’t being run. Had we known it was an option, we would have booked into it, so it was a shame we missed out on that. Perhaps sharing the week’s activities in advance for inbound guests would avoid future disappointment. The shuttle into Santa Fe was a nice touch. It was comfortable and meant we were able to go into town for a few drinks and get back safely. When paying $$$ for a hotel, we really expect the best and have heightened expectations when justifying the price. We got it. We’ve been fortunate enough to stay at excellent properties, including other Four Seasons’, around the world and have zero hesitation in saying this may well be the best we have ever been to. Thank you, Four Seasons. Without a doubt, we will travel back to Santa Fe just to visit again!
酒店回复：
Dear DRM888, We appreciate you taking the time to share your experience at the resort – thank you! It was our pleasure to have you and I will certainly pass along your kind words to our team. We hope your travels bring you back to Santa Fe soon and we look forward to welcoming you once again to Rancho Encantado
Guest（家庭旅游） 2023-04-01
Luxury experience in a stunningly beautiful setting. The staff at the Four Seasons were all well-trained, and made every effort to be accommodating to our family. A small secluded resort, offers a chance to get away from it all while still providing things to do. The restaurant is excellent with a wide variety of dishes and cocktails. Rooms are well appointed and downtown Santa Fe is a quick 15 min drive. Our teenagers enjoyed the game room and we enjoyed the on site hiking trail!
酒店回复：
Dear taraseeingtheworld, We appreciate you taking the time to share your experience at the resort – thank you! It was our pleasure to have you and I will certainly pass along your kind words to our team. We hope your travels bring you back to Santa Fe soon and we look forward to welcoming you once again to Rancho Encantado.

客户评价 由实住客人提供的真实点评

Guest（情侣） 2024-03-01

Guest（家庭旅游） 2023-04-01

客户评价由实住客人提供的真实点评