文思贝斯特韦斯特优质酒店-住客评论

Guest（Other） 2025-11-01
The customer service is always professional. The rooms are always clean. We used to stay at the Silverado all the time, but this place is much more reasonable and just as nice.
酒店回复：
Thank you John!
Guest（Family） 2025-11-01
Disappointed that the breakfast was not like shown in the pictures, with a variety of items including fruit and yoghourt. Gift cards to use at a nearby bagel shop was not that great especially when the mom is celiac and can’t eat bagels.
酒店回复：
Thank you for sharing your feedback with us. We’re very sorry for the confusion and disappointment regarding breakfast. We do want to clarify that our hotel has never offered an in-house breakfast service. We previously had an on-site restaurant that has since closed, and it’s possible that older reviews or third-party sites may still show outdated photos from before the closure. Unfortunately, those images were not posted or provided by us.To offer our guests an alternative, we currently provide gift cards for Einstein’s Bagels next door. However, we completely understand that this option was not suitable for your family’s dietary needs, and we’re sorry it fell short of expectations.We appreciate you bringing this to our attention, and we will continue working with online platforms to ensure that only accurate, up-to-date information is displayed. If there’s anything we can do to assist further, please feel free to reach out to us directly.
Guest（其他） 2025-10-01
Quarto grande, aconchegante porém tem uma fresta embaixo da porta, e como os quartos ficam no nível do terreno, entra bicho. Tive que fechar com uma toalha para n?o deixar entrar. Encontrei um grilo e uma aranha dentro do quarto. Banheiro é bom, com box. Cama é super confortável
酒店回复：
Thank you Henrique!
Guest（其他） 2025-09-01
Hotel bem localizado, quarto confortável e com bom estacionamento. O café da manh? grab and Go que poderia ser comunicado na reserva, n?o tem sal?o para café.
酒店回复：
Thanks Erick!
Guest（商务旅客） 2025-09-01
ワイナリーの视察 4泊滞在お部屋は6人泊まれるお部屋に3人で泊まりました电子レンジやコーヒーメーカーもありすぐ近くにコストコやターゲットもあり大変便利でした。また泊まりたいです
酒店回复：
Thank you!
Guest（商务旅客） 2025-09-01
这个酒店就在加州旧金山，纳帕山谷。位置特别好。附近吃饭的餐厅也有。小卖部也有比较方便。酒店是典型的美国风格木头房子。有阳台，阳台比较好。
Guest（其他） 2025-08-01
Otimo hotel… n?o pague o cafe da manh? incluso… Excelente Quarto amplo Banho bom Cama boa Bem localizado. Otima Jacuzzi.Boa Piscina. Unico senao é que devia vir melhor explicado sobre o cafe da manha que e em um restaurante anexo e que se recebe cupons para pagar e as opcoes de breakfast nao sao boas.
酒店回复：
Agradecemos o seu feedback. Ficamos muito felizes que tenha gostado da sua estadia!
Guest（其他） 2025-06-01
INCRíVEL Superou a expectativa, já ficamos no Best Western em Paris e a experiência foi ruim, aqui surpreendeu pelo tamanho do quarto e a localiza??o.
酒店回复：
Agradecemos a sua avalia??o. Ficamos muito felizes que você tenha gostado da sua estadia conosco!
Guest（其他） 2025-05-01
Bom custo benefício Hotel limpo, quarto espa?oso, com bom atendimento e localiza??o. Apenas a falta de café da manh? deixa a desejar, mas há um restaurante ao lado e Starbucks nas proximidades
酒店回复：
Obrigado pela sua avalia??o. Esperamos vê-lo novamente!
Guest（情侣） 2025-05-01
Centrally located and a great value, it's an easy drive to the riverfront where a stroll, dining and views of the Napa hills are true delights! In a bottom room, we did hear our upstairs neighbors get up early, and the folks in the hot tub were clearly audible through our door. Some more sound proofing would be the one upgrade I would recommend. All furnishings are fresh and modern!
酒店回复：
Thank you for your feedback Kathryn! We are happy you enjoyed your stay.

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-11-01

Guest（Family） 2025-11-01

Guest（其他） 2025-10-01

Guest（其他） 2025-09-01

Guest（商务旅客） 2025-09-01

Guest（商务旅客） 2025-09-01

Guest（其他） 2025-08-01

Guest（其他） 2025-06-01

Guest（其他） 2025-05-01

Guest（情侣） 2025-05-01

客户评价由实住客人提供的真实点评