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Guest user (与好友旅游)
Posted 2024-11-01
这家酒店的服务非常专业和周到，尤其是前台值班经理艾力态度热情服务细致，优质的服务，舒适的环境，【The location of the hotel is very close （walking distance） to the ancient area of Kashgar】好评满满！[玫瑰]??
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Guest user (Solo travelers)
Posted 2024-10-01
The location of the hotel is very close (walking distance) to the ancient area of Kashgar.
English speaking service could be improved.
The breakfast is delicious with local and Chinese cuisine.
One disadvantage: every night at 1:30AM, all the lights turned completely on in the hotel rooms in the 13th floor.
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Guest user (Couples)
Posted 2024-10-01
The hotel provides airport pick up service. The scenery from the room is breathtaking. The location is very convenient.
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Guest user (独自旅游)
Posted 2024-10-01
前台服务人员Finan（瓦吉吉）服务态度亲切和蔼、专业。主动助人，对于我一人之身旅游的人来说让我倍感亲切温馨。
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Guest user (夫妻／情侣)
Posted 2024-10-01
设施：房间很新很好，可以直接俯瞰喀什古城
卫生：干净卫生
环境：地理位置好，离古城步行10min内
服务：态度好，专业靠谱，非常舒服
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Guest user (帮他人预订)
Posted 2024-10-01
美居还是一如既往的让人满意，已经住了，4天了每一天都能给出温暖的服务，房间设施很齐全，早餐也很好，种类多，还有免费的送机
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Guest user (家庭旅游)
Posted 2024-10-01
房间原本是大床房，加了一张床，为了看喀什古城，酒店特意安排的做成了亲子房，除了小一点，其他还好。每天送水果，很热情。前台服务的小姐姐和她们的领导都很好，维吾尔族小姐姐瓦吉吉真的太好了，一切都尽力帮助，前台领导怀孕了也认真负责，各种帮忙协调，很感谢遇到这么美好的女孩子们。
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Guest user (Family)
Posted 2024-09-01
The location is excellent, close to Kashgar Old Town, restaurants, and vendors. The rooms are clean and the staff is very friendly and quick to respond to requests. Breakfast is also well presented and has varieties to choose from.
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Guest user (夫妻／情侣)
Posted 2024-09-01
设施：房间设施齐全，床品舒适。
卫生：房间整洁卫生无异味儿。
环境：地理位置优越离古城出入口近，房间内可以看到古城东区全貌。
服务：前台服务热情主动介绍周边景点和美食。
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Guest user (家庭旅游)
Posted 2024-09-01
酒店位置很好，在喀什古城景区附近，走路10分钟到古城，环境不错，卫生也很干净，尤其是服务人员都很热情。来新疆衣服带的多，酒店的自助衣服房必须打满分。
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Guest user (其他)
Posted 2024-09-01
房间和所有美居酒店保持一样水平，干净舒适。重点要说服务，真是太好了，从客房服务到早餐厅服务，都很热情亲切。尤其是前台的维族女孩瓦吉古服务热情、真诚，让我和我娘都好感动，居然要冒雨带着我们去找酒店附近的烤馕店买馕，还特别耐心的帮我们协调房间！非常感谢她，对喀什的整体印象很好，她有大大的功劳哦!
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Guest user (家庭旅游)
Posted 2024-08-01
用了积分和信用卡优惠比华住会APP便宜一点，位置非常好，我们第一天住的丽呈酒店看评论说位置好，结果发现斜对面的美居离古城更近、视野更好，步行几分钟即到人民广场和古城入口，房间里正面可见古城，定了两间两晚，给我们升级了一间家庭房，也多送了一份早餐。前台和客房服务的维族姑娘态度都很好。缺点就是房间的马桶有点味道，花洒不是品牌的感觉不符合美居，花洒把手部分有点脱落；还有早餐和公共设施是和楼下的桔子共享的，人很多，如果想便宜一点可以直接定桔子。
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Guest user (夫妻／情侣)
Posted 2024-08-01
房间内的图片就不展示了，这个房型的视野是真的完美，虽然第一天来天气不太好但是不影响入住。
酒店提供的机场接送机，酒店前台会主动联系客人，司机小哥也准时等待服务热情。
酒店前台办理入住也很顺畅，特别想表扬下前台瓦吉吉，因为家人是外国人就给我介绍了很详细的外籍关于办理边防证的建议和流程，帮了我们很大的忙。还有，退房回京后发现相机内存卡丢失，麻烦瓦吉吉返回房间找了很多次，虽然至今也没有找到但还是很感谢她的帮忙。
总之酒店地理位置很好，无论坐车还是步行去到任何地方都很方便，下次再来还会选择这里。
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Guest user (Couples)
Posted 2024-06-01
We stayed two nights separated by one night in Tashkurgan.The best part of the first day was spent locating an agent to provide a car and driver to Tashkurgan. My wife and me were sent to the Kashgar Tourist centre beyond the airport to apply for a Border Travel Permit to Tashkurgan and astonished to find the place closed being Sunday 24th June. Staff at the reception were all friendly and enthusiastic. Only two lifts served both Orange and Mercure which were inadequate. Mercure provides free pick up and sent from anf to airport but requires 4 hours advance confirmation. We requested sent off to airport for 1005 flight to Chengu. Staff confirmed reservation for two leaving at 0800 which is too early for breakfast at hotel. So an arrangement was made for wake up call, picnic boxes to takeaway. On 26th morning, the short bald old man probably working as bell boy scolded me why I am alone at the lobby at 0752 and that there are other guests waiting in the car. Fully seated by 0755, we discovered that the rush was to pick up another passenger for the one remaining seat in the 7- seater! We had to travel west to Tianshan road, pick up the last passenger at Hanting Hotel before making east and north to Kashgar Airport. The experience totally spoilt my day, wiped out any good feeling or impression with Mercure and never mind about the promised packed breakfast boxes.
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Guest user (Couples)
Posted 2024-05-01
Good location just outside the old town. Hotel has been fully refurbished inside. Rooms are spacious and clean. Staff is very welcoming and tries to help out for reservations, itinerary etc.
