Dear valued guest,Thank you for sharing your stay and for acknowledging your positive experience with the snorkeling environment. We are pleased to know that you enjoyed water activities with a relatively comfortable flow of people.We value every guest's leisure time and are committed to providing a safe and comfortable environment and attentive service. Your feedback is invaluable to us and reinforces our belief in the importance of consistently maintaining a positive experience.We look forward to welcoming you back in the near future and spending a pleasant journey with you.Best regards, Azmi SamiGeneral Manager
Dear valued guest,Thank you for taking the time to share your stay. We are delighted to know that you enjoyed the hotel's environment and appreciated your experience at both snorkeling spots. It was our pleasure to provide you with a pleasant vacation.We sincerely apologize for your feedback regarding the room facilities and any inconvenience you experienced. Your feedback is very important to us as we continuously improve our service quality. We value the comfort and peace of mind of every guest and are committed to providing a stable, quiet, and convenient accommodation experience.Thank you again for your feedback and support. We look forward to welcoming you back in the near future and providing you with an even better journey.Best regards, Azmi SamiGeneral Manager
Dear valued guest,Thank you for taking the time to share your experience of your stay. We are delighted to learn that you appreciated the overall environment and the seaside experience, as this aligns with our philosophy of pursuing comfort and relaxation.We sincerely apologize for any inconvenience you experienced during your stay. We take the issues regarding hot water and certain service interactions that did not meet your expectations very seriously, and we always strive to provide thoughtful, considerate, and consistent service.Regarding the limited seating at the beach, your experience is valuable for us to optimize the on-site order and guest flow. We also appreciate sharing your feedback on your snorkeling and sun-drenched beach experience; we value the genuine feelings of every guest.Thank you for your understanding and patience. We look forward to welcoming you again in the near future and providing you with an even smoother and more enjoyable stay.Best regards, Azmi SamiGeneral Manager.
Dear Guest ,We are excited to see your great rating and happy to hear that you experienced our exceptional hospitality. Thanks for taking the time to leave us your feedback, as it means a lot to us. Next time you visit our city, we would love to have you stay with us again!Best Personal Regards, Azmi Sami, General Manager
Уважаемый Гость!Благодарим Вас за выбор нашего отеля и позитивный отзыв. Мы очень рады, что Вы остались довольны отдыхом, проведенным с нами. Спасибо за оценку работы всего персонала в целом. Надеемся увидеть Вас вновь в скором времени и будем очень рады подарить Вам вновь такой же незабываемый отдых! С наилучшими пожеланиями, Азми Сами, Генеральный менеджер.
Dear Guest,Thank you very much for your review regarding your recent stay in Grand Rotana Resort & SPA!I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Grand Rotana.Best regards,Azmi Sami.General Manager.
Dear Guests , Thank you for taking the time to share your thoughts from your recent stay with us here at Grand Rotana Resort &Spa-Sharm El Sheikh. We love to hear when our guests have enjoyed themselves - especially with a food. Our hotel has a 6 lifts to reach beach and pool easy. We do have 1 shuttle bus going to Neama day once per day at 16.00 and return at 19.00 I will be sure to pass these on to everyone here. Special thanks for your comments and suggestions. We look forward to having you back in the near future at Grand Rotana resort &Spa-Sharm El Sheikh With warm regards, Azmi Sami, general manager
Dear Guest, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Please be assured that I have passed your feedback to the concerned department as we view all comments in an extremely constructive manner.I look forward to welcoming you once more to Grand Rotana Resort & Spa or any of our Rotana Family of Hotels in the near future. Best regards, Azmi Sami, general manager
Dear Guest,Thank you for sharing your feedback regarding your recent stray in Grand Rotana Resort & SPA.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Azmi Sami.General Manager.
