客户评价 由实住客人提供的真实点评

酒店回复：

Dear Guest,Thank you for taking the time to share your experience at Grand Mercure Medan Angkasa. We are delighted to hear that your check-in was pleasant and that you found our lobby well-maintained, along with the comfort of your room and the variety of breakfast options available. Your positive remarks about the coffee and juice are greatly appreciated, as is your recognition of our restaurant manager's efforts in addressing your concerns.We sincerely apologize for the inconvenience you encountered with the steam iron and board. Your feedback is invaluable to us, and we will take it into consideration for future enhancements to our amenities. We strive to ensure our services meet the high standards expected by our guests.We look forward to welcoming you back on your next visit, and thank you once again for your kind words.Best regards,Management

酒店回复：

Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to know that you enjoyed our breakfast selection and found the room to be clean.At the same time, we sincerely apologize for the noise disturbance you experienced due to the room’s proximity to the lift area. Your comment has been noted, and we will certainly take this into consideration. For future stays, please do not hesitate to inform us of your room preference, and we will be happy to assist, subject to availability.We hope to have the opportunity to welcome you back and provide a more comfortable stay at Grand Mercure Medan Angkasa.Sincerely,Management

酒店回复：

Dear Dora,Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our property beautiful and clean, as well as conveniently located. We look forward to welcoming you back on your next visit at Grand Mercure Medan AngkasaBest regards,Management

酒店回复：

Dear Guest,Thank you for your kind feedback.We’re pleased to hear that you found the hotel well maintained, our staff polite and helpful, and the location convenient for getting around the city. We’re also glad you enjoyed the easy access to nearby shopping malls.We truly appreciate your recommendation and look forward to welcoming you back to Grand Mercure Medan Angkasa in the future.Best Regards,Management

酒店回复：

Dear Wensen,Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our efficient check-in process and the convenience of nearby dining options. Your satisfaction is important to us, and we hope to welcome you back soon at Grand Mercure Medan AngkasaBest regards,Management

酒店回复：

Dear Rahman Jamal,Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spacious accommodations and our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future at Grand Mercure Medan AngkasaBest regards,Management

酒店回复：

Dear Quanqiutongshijietong,Thank you for your kind words about your stay with us. We are pleased to hear that you enjoyed the spacious rooms, effective air conditioning, and breakfast selection. We appreciate your feedback regarding the towels and will take it into consideration for future improvements.Best regards,Management

酒店回复：

Dear Guest,Thank you for your feedback regarding your recent stay with us at Grand Mercure Medan Angkasa. We are pleased to hear that our central location meet your needs during your business travels. Your comments about the breakfast will be noted as we continually strive to improve our offerings.Best regards,Management

酒店回复：

Tamu kami yang terhormat,Terima kasih atas ulasan positif Anda. Kami senang mengetahui bahwa Anda merasa puas dengan lokasi strategis hotel kami, kolam renang yang luas, serta kebersihan area lobby. Masukan ini sangat berarti dan memotivasi kami untuk terus memberikan pengalaman terbaik bagi setiap tamu. Kami nantikan kedatangan Anda kembali di Grand Mercure Medan Angkasa.Hormat kami,Management