塔吉·马赫酒店由莱斯伊坦克尔斯提供(H?tel Taj-I Mah by les Etincelles)-住客评论

Guest user（Couples） 2024-02-01
Great location in Arcs 2000. Easily ski in ski out. Comfortable, well equipped room with fantastic view. Reception staff all very helpful and friendly. Excellent ski shop. Unfortunately restaurants not up to standard.
Guest user（Family） 2024-02-01
Where to begin? The positives: beautiful location and unobstructed views. Our suite was gorgeous. We chose this room to celebrate the Christmas Holiday. The attached ski shop was easy and they were very helpful. The negatives: the director of the hotel was rude and unhelpful. We signed up for half board but, the food was truly horrible. I’m vegetarian with an onion allergy and was served a bowl of beans one night and they placed dried onions on a salad that was served to me. They were aware of my allergy as they were told before our stay and during. As I explained the food situation to the Director, I was asked how long our stay would be and when told 10 days, I received an eye roll. No apology. Definitely, pass on the half board. 1950 had many food choices. When checking out, my husband spoke to the Director about the problems with the food. We stopped using the restaurant on day 4. We wanted to make sure we weren’t charged. The Director’s response was that she allowed us to bring food inside her hotel. Really? At over 1,000 per night, we need her permission to bring food inside the hotel?! Also, she replied that if we weren’t happy we could have left the hotel. We also reached out to corporate with complaints of the food, service and woes of the Director to no avail! Basically, they blamed us for complaining. What should have been a fun and relaxing Winter Break turned out to be very disappointing. If you choose to stay, pass on the restaurant and expect little from the Director and corporate response.
Guest user（Other） 2024-02-01
The hotel is ski in ski out. Offers all amenities. Wonderful spa much appreciated after a hard day of skiing. The restaurant menu manages to always have a couple different options daily. Dinner starts with a soup and ends with a seemingly never ending choice of pastries or cheese. Full range breakfast buffet too. Renting from ski shop in hotel is a good plan. Top service from start to finish.
Guest user（Other） 2024-02-01
We have just returned from a superb week’s skiing staying in the Taj-I Mah. The hotel and our room were spotless with all covid rules in operation. We felt very secure not only around the hotel but in the uncrowded dining room and lounge. The hotel itself is everything anyone could wish for. The room had wonderful mountain views. You could watch the sun rising over the mountain tops and from the balcony setting late afternoon. Returning from skiing cakes and biscuits were provided which we greatly enjoyed sitting in comfort on the terrace, with a beer. In the evenings there was always a cosy log burning fire in the lounge to relax beside with a drink. On arrival we were warmly greeted, shown to reception and cases taken to our room. The reception desk staff were very helpful, welcoming and made us feel valued. EVERY member of staff always greeted us with a smile which gave the hotel a quiet relaxed atmosphere. The ski shop staff were most helpful, efficient and fun to be with. As were the bar staff. My 75th birthday was recognised by Ludovic in the dining room and a member of the bar staff. A gesture I much appreciated. The location of the hotel could not be bettered with full unhindered mountain views and sun facing all day. You can literally ski back to the terrace and only about a dozen paces from the piste. We had a minor issue which we raised with the director. She was very understanding, sympathetic and supportive. By the time we returned from skiing the problem was fixed and in no way spoilt our time at Taj-Mah. The menu might not be everyone’s first choice but the quality of food, the way it was presented and served could not be faulted. Breakfast was excellent with a wide choice. Apart from the dinner menu there is nothing I would wish to change. We plan to return next year and for many reasons highly recommend the hotel. ‘Thank you ‘to everyone for looking after us, tolerating my French, and making our holiday so special. Until next year … ‘Aurevoir’. Robert and Joyce
Guest user（家庭旅游） 2024-02-01
Un grand merci à toute l’équipe du Taj i mah pour son accueil, son sens du service et son professionnalisme avec une mention spéciale pour Cariné! Tout y est très confortable Le restaurant est excellent nous y avons séjourné en demi pension, le petit déjeuner et d?ner offrent un grand choix de produits de qualité. Nous y retournerons sans hésitation
Guest user（其他） 2024-02-01
Deuxième séjour dans cet h?tel. L'ensemble du personnel fait preuve de bienveillance et décline une politesse sans forcer le trait. H?tel très bien entretenu. La décoration du bar en fait un endroit atypique. Les chambres sont bien insonorisées et la literie est confortable. Le spa prodigue des soins de qualité, dans un environnement apaisant. Les baies vitrées face à la montagne donne à partir de la piscine et du jacuzzi, une vue apaisante. La cuisine, lors de nos derniers jours, a mis en avant le savoir faire fran?ais. Le ski shop, intégré à l'h?tel, donne un service impeccable ( Préparation des skis, des chaussures...), une boutique avec des produits peu communs. Nous avons hate d'y séjourner une nouvelle fois. Séjour du 04 au 09/02/24, chambre 109.
Guest user（夫妻／情侣） 2024-02-01
Très bel établissement : très bien situé avec une déco soignée. Le bar situé de fa?on centrale en fait un bel espace de vie. La restauration est de qualité. Un personnel professionnel et avenant, attentionné et souriant. Les chambres sont agréables et la vue sur la montagne est magnifique. Le ski-shop offre une prestation de qualité avec une équipe, là aussi, pro et souriante. Nous n'avons qu'une envie : revenir !!
Guest user（Family） 2024-01-01
Great hotel. Excellent location. Ski hire brilliant. Fantastic views. Helpful, friendly staff. Spacious rooms. Great breakfast. Would recommend to friends and family. Thank you, had a great week on holiday with family.
Guest user（其他） 2024-01-01
Tophotel dat echt ideaal centraal ligt op de piste in les Arcs 2000. Hulp bij het parkeren en de bagage. Iedere avond een uitgebreid 5 gangen diner en compleet ontbijt buffet. Heerlijke kamers met fijn balkon. Veel behulpzaam en vriendelijk personeel.
酒店回复：
Geachte mevrouw, Geachte heer, Allereerst willen we u bedanken voor het nemen van de tijd om uw ervaring met uw verblijf in het hotel "Taj-I Mah" ***** met ons te delen" *****. We zijn echt heel tevreden dat u ook genoten heeft van de verschillende diensten die het hotel biedt, de vriendelijkheid van het team, wat ons raakt, evenals de unieke locatie met een subliem uitzicht, terwijl u te voet skiet. Elke dag is ons enige doel om al onze gasten tevreden te stellen. We blijven tot uw beschikking. De jouwe heel veel

塔吉·马赫酒店由莱斯伊坦克尔斯提供(H?tel Taj-I Mah by les Etincelles)

客户评价 由实住客人提供的真实点评

Guest user（Couples） 2024-02-01

Guest user（Family） 2024-02-01

Guest user（Other） 2024-02-01

Guest user（Other） 2024-02-01

Guest user（家庭旅游） 2024-02-01

Guest user（其他） 2024-02-01

Guest user（夫妻／情侣） 2024-02-01

Guest user（Family） 2024-01-01

Guest user（其他） 2024-01-01

客户评价由实住客人提供的真实点评