Room was nice. Liked the layout of the room. However, several unpleasant experiences due to other guests or resident staying in the hotel. On our same floor, there were guests who did not close the door while sleeping, there were people who opened doors who speak and laugh loudly, guests cooking with doors opened thus triggering fire alarms etc. It may be something coincidental, however it affected my stay. In summary, the rooms are just not well ventilated enough to cause issues like this. It gave me the impression that I am staying in a backpacker hostel.
As I did not like the environment, I requested for a refund for my unused night with the hotel, requested via trip.com, unfortunately the hotel did not agree to my request.
Location wise, as I was going to Venetian for an event, it was well located for the budget. 19 min walk. Front desk service was helpful in helping me get a cab, and providing directions to move around.
In summary, it is not a hotel I would recommend to my own friends.
I recently stayed at Marina Phantom Apartment Hotel in Macau and had an exceptional experience. The hotel is located in a vibrant area, offering stunning views of the marina. The apartment-style rooms were spacious, modern, and impeccably clean, providing a home-like comfort with all the necessary amenities. The staff were incredibly friendly and helpful, always ready to provide excellent service. The hotel's facilities, including the fitness center and pool, were top-notch and well-maintained. The convenience of having a fully-equipped kitchenette in the room was a great bonus. I highly recommend Marina Phantom Apartment Hotel for a luxurious and comfortable stay in Macau.
it was a decent hotel and everything was smooth except for the lights to be all turned off with the toilets . Had a good time spending in this beautiful city
