客户评价 由实住客人提供的真实点评

酒店回复：

Dear Guest,Many thanks for sharing your review.We are delighted your room met your expectations with its daily upkeep and thoughtful amenities. Our housekeeping team takes great pride in maintaining high standards, and your recognition is truly appreciated.It is wonderful to know you enjoyed the little extras, from the Nespresso machine to the complimentary toiletries. We also value your kind words about our welcoming staff, who strive to make every stay memorable.With our central location near Alicante's old town and Santa Bárbara Castle, we hope you found exploring the city both convenient and enjoyable.It would be a pleasure to welcome you again. Best regards,Equipo Occidental Alicante.

酒店回复：

K?ra g?st, Tack f?r att ni tagit er tid att ge oss feedback.Vi beklagar att v?ra rum inte helt motsvarade era f?rv?ntningar n?r det g?ller utrymme och utsikt, men vi hoppas att det inte st?rde alltf?r mycket och att ni ?nd? kunde njuta av er tid hos oss. Med det sagt ?r det fint att h?ra att ni uppskattade den v?nliga och hj?lpsamma personalen samt det centrala l?get som g?r det enkelt att utforska Alicante till fots. Vi ?r ocks? glada ?ver att v?rt gratis kaffe vid receptionen bidrog till en trevlig upplevelse under er vistelse.Vi hoppas vi f?r m?jlighet att v?lkomna er tillbaka igen.Med v?nliga h?lsningar,Equipo Occidental Alicante

酒店回复：

Dear Abderrahmane, Thank you very much for this kind review of your recent stay.We are delighted to hear that you found our hotel to your liking and appreciated our prime location in the heart of Alicante. Our team takes great pride in providing a welcoming environment and convenient access to the city's vibrant attractions.We would love to welcome you back on many more occasions. Best wishes,Equipo Occidental Alicante.

酒店回复：

Здравствуйте,Благодарим за ваш отзыв и высокую оценку нашего отеля.Приятно узнать, что вы вновь выбрали наш отель для своего пребывания. Мы рады, что вы отметили качество услуг и профессионализм команды.Центральное расположение позволяет гостям легко добираться до основных достопримечательностей, а наши удобства создают комфортные условия для отдыха. Ваша оценка чистоты и оснащения номеров особенно ценно для нас.Надеемся на новую возможность приветствовать вас в Occidental Alicante.С уважением,Equipo Occidental Alicante

酒店回复：

Dear Guest, Thanks so much for your positive feedback.We are thrilled to hear you found your room comfortable and our staff both friendly and helpful. Our central location in Alicante truly allows guests to make the most of the city’s vibrant offerings, and we’re delighted this enhanced your stay.It would be a pleasure to have you return on your next visit to Alicante. Kind regards,Equipo Occidental Alicante.

酒店回复：

Gentile Ospite,Grazie per aver scelto il nostro hotel durante il Suo soggiorno ad Alicante.Siamo lieti che abbia apprezzato gli standard di comfort e pulizia delle nostre camere, aspetti che curiamo con particolare attenzione per garantire sempre il massimo relax.La posizione centrale del nostro stabilimento permette infatti di raggiungere facilmente i principali punti d'interesse, come il Teatro Principal a soli 20 metri e il Castello di Santa Barbara in una piacevole passeggiata.Speriamo di poterLa accogliere nuovamente in occasione dei Suoi prossimi viaggi.Cordiali saluti,Equipo Occidental Alicante

酒店回复：

Dear Alex, Thank you very much for your kind feedback.We are delighted that your stay with us proved to be a pleasant one. Your praise for our immaculate premises and the pristine condition of our surroundings fills us with pride.Our prime position in the heart of Alicante brings us particular satisfaction, as it allows our guests to make the most of their visit to our vibrant city.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Occidental Alicante

酒店回复：

Estimado Baldomero,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos sinceramente que su experiencia en una de nuestras habitaciones no haya estado a la altura de lo que esperaba de un establecimiento de cuatro estrellas. Entendemos que cualquier molestia relacionada con olores desagradables y ruidos del aire acondicionado puede afectar significativamente el confort de nuestros huéspedes. Además, reconocemos que una habitación interior puede no ser del agrado de todos nuestros clientes. Nos esforzamos por ofrecer un servicio de calidad y tomaremos en cuenta sus comentarios para revisar nuestras instalaciones y procesos internos.Esperamos que haya podido disfrutar de nuestra ubicación privilegiada en el centro de Alicante, cerca de la playa y de varias atracciones turísticas, lo que permite a nuestros huéspedes explorar la ciudad con facilidad.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Rocío López,Departamento de Recepción.

酒店回复：

Dear Guest, Thank you very much for your kind feedback.We regret to hear that the space available in your room did not meet your expectations and understand the importance of a comfortable room layout, especially for our guests who may have mobility concerns. Occidental Alicante is committed to providing a pleasant stay for all our guests, and we take note of your remarks for consideration in our continuous efforts to improve.We are delighted to learn that you found our hotel to be well-situated and clean, and that our staff's friendliness and helpfulness contributed positively to your experience. It is gratifying to know that the buffet breakfast was excellent and that the quality of our double beds met your approval. Thank you for highlighting these aspects of your stay, and we look forward to the opportunity to welcome you again, ensuring an even more comfortable visit.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.

酒店回复：

尊敬的宾客，您好！非常感谢您选择入住我们的酒店并留下宝贵的建议！ 很高兴看到您提到我们酒店的位置便利，靠近市中心，为您的旅行带来了便捷。真心希望您能够再次入住来感受我们的进步！祝您生活愉快，旅途顺利！Rocío López,Reception Department.