堪萨斯城酒店 - Hyatt臻选品牌成员-住客评论

Guest（商务旅客） 2025-10-01
Beautiful hotel - one elevator didn’t work so walking the 12 flights was a bit much but the hotel was accommodating to use freight and service elevators made the best of the situation . Bar front door and and front desk personal outstanding !
酒店回复：
Greetings, thank you for your kind feedback. We do apologize for the inconvenience caused by the elevator outage but appreciate your patience with us. We are so glad to hear that you enjoyed your stay. We look forward to hosting you again in the future.
Guest（其他） 2025-09-01
Staff at front desk and valet were very friendly. We had a bartender who seemed annoyed we were there. The room was mid. Slept well, but the black tile in the bathroom and shower showed a lot of stains and watermarks that made it look unclean. The lighting in the bathroom was not great. Not worth the price we paid at all, but the location is very convenient. I won’t be booking here again, though.
酒店回复：
Thank you for taking the time to share your feedback with us, we are truly sorry to learn about the concerns you experienced during your stay, this is not the impression we want to leave, and your comments have been shared with our teams to ensure improvements are made. We greatly value your feedback as it helps us improve, and we regret your experience did not meet expectations. I hope you may consider giving us another opportunity in the future to better serve you.Kind Regards
Guest（与好友旅游） 2025-09-01
是去Kansas City看演唱会的，离场馆开车大概十分钟。酒店还挺老的，看得出翻新过，但整体设施老。水需要问前台拿，咖啡机全是灰。还好我从国内带了插瓶装水就可以直接烧水的神器（另外美国电压和日本一样110v，记得看下要带去的电器。比如国内戴森不能用，只能华强北买了一个D版110v吹风机去）。酒店的早餐是大堂里的cafe出品的点餐，还挺不错的，好吃又便捷。差不多是国内商旅酒店的感觉。
Guest（家庭旅游） 2025-07-01
Great atmosphere, unique aesthetic (including the long six-story chandelier in the stairwell and the incredible stained glass wall in the Tudor Room). Nice to be downtown, near the free tram, with easy access to Broadway Blvd. Wonderful valet staff for car parking/retrieval. Construction all over the place around the hotel, but that's not their fault.
酒店回复：
Greetings Daniel, thank you so much for your kind feedback. We are delighted to hear that you enjoyed your stay with us. We certainly hope to host you again soon. Best regards,
Guest（其他） 2025-07-01
Wonderful and beautiful. Passing through while on a road trip, so our stay was short and a place to rest our heads. The only items of concern we’re coincidently in the place we likes the most, The bathroom. The bathroom is beautiful and amazing and is easily noticeable how much effort and time went into designing the space. However, The bathroom fan/vent wasn’t working, causing the bathroom to over steam and get wet or on the opposite have residual odor if someone used the bathroom. Also the shower knob to turn on the water seemed to be missing the little screw because when I went to turn the knob it fell off when it was upside down. That’s all that we found concerning. I would like to know where you purchased the body wash, shampoo, and hand soap as it was amazing! This is not your typical items and we were blown away on how great they smelled and how felt.
酒店回复：
Thank you so much for taking the time to share your feedback! We're glad to hear you enjoyed your stay overall and especially appreciated the design of the bathroom, it's wonderful to know the effort we put into that space stood out to you.We truly appreciate you bringing the issues with the bathroom fan and shower knob to our attention. That’s definitely not the experience we want for our guests. We'll have our maintenance team look into both items right away to ensure they’re resolved for future stays.As for the bath products — we’re so glad you loved them! We use C.O Bigelow, and we have them for sale 25$.Safe travels on the rest of your road trip, and we’d love to host you again if you ever pass through!
Guest（其他） 2025-06-01
Impeccable service from the valet to the front desk and everywhere in between. We didn't get to dine with them this time around, but will try to do so on our next visit. The rooms were well appointed and very comfortable. Would stay there again in a heartbeat!
酒店回复：
Greetings, we are delighted to hear that you enjoyed your recent stay here at Hotel Kansas City! We certainly hope to host you again soon!
Guest（商务旅客） 2025-05-01
Very cool historic building boutique hotel, nicely renovated with comfortable rooms and a gorgeous throw-back lobby with a bar, coffee bar and comfortable seating. Hosts one of Kansas City’s excellent fine dining restaurants, The Town Company. Parking is not optimal with the best option being valet service, and downtown KC street and plaza construction poses navigation challenges. Still a great downtown hotel option and an easy walk to convention facilities or conferences at e.g., the Marriott.
酒店回复：
Thank you for taking the time to review our property, we are delighted to learn that you enjoyed your stay with us! We look forward to welcoming you back in the near future!

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2025-10-01

Guest（其他） 2025-09-01

Guest（与好友旅游） 2025-09-01

Guest（家庭旅游） 2025-07-01

Guest（其他） 2025-07-01

Guest（其他） 2025-06-01

Guest（商务旅客） 2025-05-01

客户评价由实住客人提供的真实点评