客戶評價
由實住客人提供的真實點評
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馬羅德箱根酒店系一間物超所值的酒店，可以滿足一班朋友入住需求。溫泉浸得舒服，房間同相片一樣乾凈企理，系日本難得有這么大的房間。所有職員都有禮和幫忙，提供的早餐亦非常滿意。此外，安排既酒店接送服務，都很不錯！
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距離箱根美術館10分鐘路程，價格偏高，但空間足夠，有溫泉可以使用，飯店看起來有年代感，人流量似乎不多。
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酒店有點老式，但房間很大，沒有異味。開窗能看到外面的院子。早餐是套餐，有服務員給客人上餐。有室內和室外的溫泉。總體來説住宿體驗很好。我們從箱根湯本把行李寄送到酒店，然后去玩，晚上回酒店行李已經放到房間了。到酒店最好坐箱根登山纜車在公園上站下車，步行幾分鐘就到了。如果在強羅站走上來的話要走好陡一段上坡路。
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20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station.
Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel.
All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back.
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Clean and nice. I’m not a fan of that design, the Onsen is good. Beautiful view.
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Hotel room was spacious. Compound was a bit old but overall clean. Onsen was small but still nice to use, with a sauna. Location was okay as long as there is transport, having the shuttle is a nice touch.
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Near from Gora stat?ion, having pick-up-car, friendly staffs. Good hot springs and sauna, i will be there next visiting.
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馬羅德箱根酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+81-460-823131 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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馬羅德箱根酒店地址：
1320 Gora, Ashigarashimo District, 250-0408 箱根町, 足柄下郡, 神奈川縣, 日本
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免責聲明：我們是為馬羅德箱根酒店提供客房預訂服務的旅游服務提供商，非酒店的官方網站，請您知曉。
