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Guest (Couple)
Posted 2025-08-01
This hotel has the best service I’ve seen at a hotel so far. Everything was on point. The moment we got out of the taxi, the bellhop carried our bags inside. While checking in, we were given some water and a map with a quick run down of tourist attractions in Liuzhouz. We were allowed to check in early and even got a room upgrade.
Laundry facilities were convenient and the staff helped us do our laundry. Once done, they even folded the laundry for us. Our laundry took extra long, and the staff were willing to do our laundry for us, fold it, and then deliver it to our stored luggage. The service was impeccable, and I’m very surprised that a random hotel in Liuzhou, China rivals the Ritz & Mandarin Oriental in service.
However, there were a few items of improvement. The “gym” is in an abandoned floor basically which is very odd and weird. I only know this as I had to transit via the floors through the stairs to get to the laundry (18F) from our room (16F) as the hotel only has 2 elevators which are slow and constantly full of people. Our room upgrade wasn’t that much of an upgrade and arguably it was a downgrade. Granted, it allowed us to check in early, but still. The room we were upgraded to was the “Smart Room” but that’s about 100 sqm smaller than the room we booked and is only an upgrade of $2. In my opinion, the bigger room should the better one.
The couch was as comfortable as sitting on a piece of granite. It wasn’t very comfortable.
I would stay here again for the service and hospitality alone. 9/10.
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Guest (Solo traveler)
Posted 2025-05-01
Upon arrival, the short-haired female hotel manager kindly offered me a complimentary room upgrade. Both the manager and the hotel staff were consistently courteous and greeted guests warmly whenever they entered the hotel. The room was impeccably clean and well-equipped with all necessary amenities. Additionally, the hotel is conveniently located with easy access to nearby tourist attractions. Thank you for a truly pleasant stay.
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会员1338 (其他)
Posted 2022-03-04
前台小哥哥很好，小芳姐姐很礼貌，有自助洗衣房很方便所以连续住了好多天了，环境卫生好，房间的隔音也好，浅睡的人都可以睡得舒服。办事效率高，床很舒服，设施给力，环境优雅，交通便利，性价比高，酒店整体不错，风格简洁大方，性价比周边比较高，预定很方便，对了，早餐品种也多，口味不错！推荐入住！
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会员1594 (独自旅行)
Posted 2022-02-25
店里空间不是很大，但布置很集中，灯光渲染也很有氛围。房间很大哦，酒店位置很好哦，出行非常方便呢！前台小芳很贴心，服务很周到。酒店还有洗衣服务，服务员也非常贴心帮忙解决很多问题。大爱了。以后来柳州就选择这家酒店。推荐朋友入住。大堂很高级，特别满意的入住体验
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会员1047 (其他)
Posted 2022-02-24
有自助洗衣房很方便所以连续住了好多天了，体验了不同的房型，新装修的房间，特别干净。下楼就是步行街，出行很方便。周边吃的东西很合口味，总之很好的一次入住体验。房间风格很喜欢，不仅有床，竟还有沙发，还有浴缸。小芳服务态度非常好。非常满意，完全超出期望值，超级划算，性价比高。隔音好，房间东西很新。希望卖家生意越来越兴隆。六星好评，多一星不怕你骄傲，还在犹豫的朋友赶紧下手，良心推荐，真的很不错，性价比也很高。给三个好评，满意！满意！满意！推荐！推荐！推荐！
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会员4161 (情侣)
Posted 2021-11-21
有停车场，房间挺大，房间很宽敞，硬件设施新，空调效果非常好，房间有大窗户，采光充足，风景很不错，房间装修新颖，房间干净，WIFI信号稳定，酒店是相当不错的，房间干净卫生，床品属实，周边设施完善地理位置好，交通方便，房间舒适卫生，性价比不错，床很舒服，干净，吃饭很方便，强烈推荐大家
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会员6166 (团体)
Posted 2021-11-19
酒店位置在市中心，特别方便游客，十五分钟步行距离可达网红螺狮粉店、商业街、公园和柳江，看看闲散而有活力的柳州，挺好！
酒店设施属于高档型里的规矩派，无需多说，只来看看两个细节：有一个值得称道的地方是卧床上顶灯被调整了角度，不会直射眼睛，这是很多酒店都不注意的，一个需要改进的地方是洗手池太小而水龙头伸出来太长，几乎占了洗手池一半，洗脸时若不注意会被磕到，这可以说是个严重的Bug。而且洗手池边缘离身体太近，很容易湿衣。卫浴用品倒还不错，建议配个一次性马桶坐垫，成本很低可以忽略不计，但体验感大为不同。
酒店早餐还不错，比较丰富，味道也可。
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会员7517 (商务出差)
Posted 2021-07-13
酒店豪华，位置好在步行街上，距离高铁站也很近，出行便利。酒店提供早餐，可以在酒店自行购买早餐，自助餐形式的，价格不贵但是吃的很饱。房间整体很大，设施齐全。淋浴是干湿分离的，还有浴缸。价位来说性价比很高。还有免费停车场，周边商圈也很多，逛街购物很方便。推荐入住哦。前台小姐姐很热情，问什么问题都会耐心解答。17楼还有健身房，也是免费使用的， 有需要的小伙伴也可以去使用。还会再次入住哦
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会员1446 (商务出差)
Posted 2021-07-10
还不错哦！酒店位置好出行方便，办理入住很快，入住时还赠送了水果的甜品，非常贴心，出门就可以打到车，附近有步步高商圈五星街商圈，购物吃东西都很方便。酒店有免费停车场车位充足，前台服务很贴心，还主动帮行李非常感谢，因为酒店目前在装修，入住的时候赠送了早餐，早餐很丰富，品种很多吃得饱饱的开启元气满满的一天啊，房间空间也很大，新装修的，被子床品都很新，睡得很舒服，夜晚夜景也很不错，推荐了柳江看夜景，窑埠古镇还不错，吹吹江风舒服，很nice，推荐入住！很满意的一次体验，下次再来
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会员7659 (商务出差)
Posted 2021-05-30
大堂很宽敞哦，前台小姐姐很热情，服务特别好办理入住很快，还赠送了水果牛奶小零食，周边有很多好吃的，旁边就是步行街去哪都很方便，高铁站下车打车过来10分钟，酒店有免费停车场，酒店还有健身房餐厅，设备设施很齐全。总之非常的满意哦，性价比非常的高。这个价位这个地段真的好得没话说了，房间很新，简约时尚风格，适合年轻人，床很软很喜欢。退房还能寄存行李免费的，真的很棒哦，来柳州必住酒店哦
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会员4167 (商务出差)
Posted 2021-05-12
位置非常好，超级便利，还有公交站，去市中心非常近下楼走几步就到五星街。非常方便周边还有很多吃的，非常好的位置。房间非常干净，被子跟枕头很干净，床躺上去感觉很舒服。很柔软。
房间内，电视很新，设施齐全。酒店前台服务很好，很有礼貌，还主动推荐好吃的好玩的地方给我们。
性价比很高，非常棒，很满意的一次入住，以后还会来的。
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会员5063 (其他)
Posted 2021-03-26
酒店很新，房间也大，各种配置也齐全，有免费地下停车场，前台服务员和客房服务员都热情有礼，酒店地理位置也很方便，酒店后面就是五星步行街，不远处就是人民广场、柳州博物馆、柳候公园，步行十分钟就到，唯一美中不足的是浴室没有安装毛巾架，洗澡时没有地方放衣服。还有就是走廊上的空调口的栅格不见了，只有一个大窟窿😄，整体来说是一间很好的酒店。
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会员4675 (其他)
Posted 2020-10-09
。酒店位置很好，在市中心。房间非常舒适，卫生干净。前台服务很好
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会员5271 (商务出差)
Posted 2020-10-08
设计是不错的，但是好像装修质量略差，地板有点会撬动，不过服务是真的不错，到了比较晚，给升级了房间，还是蛮宽敞的，这个是不错，自助早餐不知道是不是我刚好这边有旅游团，去吃的时候一片狼藉，满桌子都是盘子，而且基本上早餐的东西都没有了（包子只有蒸笼没有包，炒菜见底），补充得不及时
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会员8050 (其他)
Posted 2020-10-06
五星好评，因为晚上12点才到店，所以给我升级了套房，大浴缸超级棒，浴缸放不出热水，但是服务员态度非常好，建议入住
