斯艾特露娜斯酒店-住客评论

Guest（Other） 2026-01-01
It was quiet and secluded
酒店回复：
Thank you for choosing us. We hope to see you again soon.
Guest（Other） 2026-01-01
Property and staff was amazing! Will definitely come back here. It’s about a 15 min walk through town and there are no street lights on the path.
酒店回复：
Thank you so much! We’re happy you loved the property and our team ??Yes, it’s about a 15-minute walk through town—nice and quiet, perfect for a little evening adventure ? Hope to see you again soon!
Guest（情侣） 2026-01-01
Exelente la habitación, el personal y el servicio exelente
酒店回复：
gracias por su preferencia, los esperamos de nuevo.
Guest（其他） 2025-07-01
La estancia muy cómoda y una vista increíble
酒店回复：
Gracias por su calificacion y comentarios, lo esperamos de nuevo.
Guest（Couple） 2025-05-01
We had a lovely time at Siete Lunas!! Such a sweet boutique hotel with incredible views, delicious food, lovely patio, pool and dining area and friendly, helpful staff!! Highly recommended!
酒店回复：
?Muchísimas gracias por tu rese?a tan maravillosa! Nos alegra muchísimo saber que disfrutaste de tu estadía en Siete Lunas y que todo, desde las vistas y nuestro patio hasta la comida y la piscina, hizo que tu experiencia fuera memorable. Nos encanta poder brindar un servicio atento y cercano, y leer comentarios como el tuyo nos motiva a seguir ofreciendo lo mejor a nuestros huéspedes. ?Será un placer recibirte nuevamente y que sigas disfrutando de todo lo que Siete Lunas tiene para ofrecer!
Guest（Other） 2025-04-01
Views that's all you get. Okay I really wanted to love this hotel. The reality is very different from the fantasy that I created based on the pictures and descriptions of the hotel. First issue was the lack of communication from the hotel upon arrival you get stuck outside unless the hotel remembers to contact you before hand with instructions on how to get in. The room room beautiful at first glance but once you start going thru the room putting away your belongings you start to notice a lot and I mean a lot of issues with the room. Maybe it was just my bad luck but I had animal droppings in countless areas and the room felt like it could fall apart with a push. Everything that I saw for myself from the room to the exterior areas looked like they were falling apart, from the pool area to the rooms just need a lot of work...screws, tiles, bugs, animal droppings everywhere. The list goes on and on and I would suggest to get a car or a golf cart if you stay in this hotel the road to the hotel is rough and the walk up to the rooms is steep. So over all I am disappointed for what I paid basically 1,000 dollars and I didn't want to say anything because of the discomfort we would have to endure after telling the staff the obvious issues with the room and the place.
酒店回复：
Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet your expectations and that you encountered problems in the room and facilities. Your feedback helps us identify critical areas that require immediate attention, from cleanliness to maintenance and communication with our guests.We are actively working to correct these details and ensure that our future guests have a safe and enjoyable experience. We appreciate your feedback and hope to have the opportunity to offer you a better experience on another occasion.
Guest（Other） 2025-01-01
Great views & rooms!!! Stunning location… A little bit difficult to get to. Would be nice if there were better driving directions. But once we got there, it was worth the drive up the dirt road. Would definitely return to this property for another another stay!! Theresa was very helpful & pleasant.
酒店回复：
Thank you so much for sharing your experience! We are delighted to hear that you enjoyed the location and that the effort to get there was worth it. We also appreciate your suggestion about the directions; we will definitely take it into account to improve the arrival experience for our guests.It was a pleasure to have you, and we are thrilled to hear that Theresa was able to help you and make your stay even more enjoyable. We hope to welcome you back very soon!
Guest（Other） 2025-01-01
The bloom is off this Lilly. The good. Staff were nice. The bed was surprisingly comfortable. View from pool area is fantastic, just don’t lean on the railings - they’re barely attached - and when they finally fail the fall will likely be fatal. The bad. Entire place was definitely 3rd world, run down and in general disrepair. Drinks at the bar and in the room fridges are outrageously high-priced. Small bottles of cheap Mexican wine are likewise absurdly expensive. We only tried the breakfast once, then opted to walk into town (10 minutes on rough dirt road that thankfully hadn’t seen recent rains). The rim around the tiny pool was falling apart and covered with buzzard poop, so avoid if possible. Lastly, the pool, lounge, eating area has Adele and Sarah McLaughlin on repeat most days. Lots of raw sewage and rotting garbage in and around town, so don’t drink the tap water and make sure to avoid the food carts.
酒店回复：
Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet your expectations and that you encountered problems during your visit. We greatly appreciate your comments about maintenance, prices, and facilities, as they help us identify areas that need immediate attention.We are actively working to improve these aspects and ensure that future guests have a safe and enjoyable experience. We appreciate your feedback and hope to have the opportunity to offer you a better experience on another occasion.
Guest（Other） 2024-12-01
Room, view, chef and staff were great. A special shout out for the chef.
酒店回复：
We cant wait to have you back. Thanks
Guest（其他） 2024-12-01
Siete lunas Excelente hotel para llegar en Sayulita
酒店回复：
?Muchas gracias por tu comentario! Nos alegra mucho saber que disfrutaste tu estadía. Será un placer recibirte nuevamente en Sayulita.

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（情侣） 2026-01-01

Guest（其他） 2025-07-01

Guest（Couple） 2025-05-01

Guest（Other） 2025-04-01

Guest（Other） 2025-01-01

Guest（Other） 2025-01-01

Guest（Other） 2024-12-01

Guest（其他） 2024-12-01

客户评价由实住客人提供的真实点评