Thank you for your review of our hotel Shannon! We are delighted to know you got to take advantage of the skywalk during your stay. However, it is unfortunate to hear that your shower drain was not functioning properly. We have passed this along to our management team to resolve this issue. Thank you for choosing Hyatt and we hope to host you again soon!
Greetings,Thank you for staying with us and for taking the time to share your feedback. We are thrilled to hear that our team made your check-in experience smooth and enjoyable, and that you loved the cleanliness, coffee, and parfait. It’s great to know the convention center walk was easy to navigate, too. We cannot wait to welcome you back. Your kind words mean the world to us!Best regards,Angela
Hello,Thank you for sharing your experience! We’re thrilled to hear that your stay during the cheer competition was so accommodating and that you found the room comfortable. It’s wonderful to know our service helped make your visit enjoyable—we couldn’t ask for better feedback. We look forward to welcoming you back for future events or a relaxing getaway.Warm Wishes,
Hello, thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm regards.
Hello,Thank you for your wonderful feedback! We’re thrilled to hear everything was absolutely perfect—from the spacious, comfortable room to the quiet atmosphere and included breakfast. We appreciate your suggestion about a handheld shower wand and will share it with our team for future improvements. We look forward to welcoming you back soon!Warm regards,RebeccaGuest Experience
Hello,Thank you for sharing your experience! We’re so glad you chose us for your stay and that our location made it easy to enjoy the Paul McCartney concert. It’s wonderful to hear you loved the breakfast and found our staff lovely—we’ll be sure to share your kind words with the team. We hope to welcome you back for another great visit soon!Warm regards,RebeccaGuest Experience
Hi Kristin,We appreciate you taking the time and leaving us a review. Thank you for staying with us and we hope to see you in the future
Hello there,Thank you so much for your wonderful rating and review. We are happy to hear that our front desk staff provided a welcoming experience from check in to check out. We are also happy to hear that our valet team was very helpful and friendly. Thank you for choosing to be our guest.Warm wishes,Nikita
Thank you for your feedback Brett! We are glad to hear you enjoyed our property. We appreciate you bringing the breakfast buffet and valet services to our attention, as these areas were less than satisfactory. We will take your feedback to management in efforts to improve guest experience for the future. Thank you!
Good day Shuji,Thank you for taking the time and leaving us a review. We appreciate it.
