Dear Richard,I want to thank you for being our guest here at Hyatt Regency Columbus. I am sorry to hear that the bed did not meet your expectations. I understand how that had an impact on your sleep quality and truly value your feedback. Please reach out to us on Facebook or X if you need assistance. We truly value the opportunity to serve you and do hope for the chance to welcome you back at some point in the future. Have a great day! Michaela
Greetings,Thank you so much for taking the time to share this wonderful review. It’s fantastic to hear that your room, housekeeping, and interactions with the team all made your stay so smooth and enjoyable. Knowing that check?in and check?out were seamless and that you’d recommend us and return truly means a lot.We’re grateful you chose to stay with us, and we’d be delighted to welcome you back whenever your travels bring you this way again!Kind regards,
Greetings,Thank you so much for sharing this wonderful review. It’s great to hear that your room was spotless, check?in and valet were smooth, and that the team took good care of you even in the extreme cold. We’re also glad breakfast hit the mark for you.We truly appreciate your kind words and can’t wait to welcome you back on your next visit.Kind regards,
Hi Gregory,We are so glad to hear that you enjoyed your stay. Thank you for taking the time and leaving us a review. We appreciate it. Hope to see you again.
Thank you for your review of our hotel Shannon! We are delighted to know you got to take advantage of the skywalk during your stay. However, it is unfortunate to hear that your shower drain was not functioning properly. We have passed this along to our management team to resolve this issue. Thank you for choosing Hyatt and we hope to host you again soon!
Greetings,Thank you for staying with us and for taking the time to share your feedback. We are thrilled to hear that our team made your check-in experience smooth and enjoyable, and that you loved the cleanliness, coffee, and parfait. It’s great to know the convention center walk was easy to navigate, too. We cannot wait to welcome you back. Your kind words mean the world to us!Best regards,Angela
Hello,Thank you for sharing your experience! We’re thrilled to hear that your stay during the cheer competition was so accommodating and that you found the room comfortable. It’s wonderful to know our service helped make your visit enjoyable—we couldn’t ask for better feedback. We look forward to welcoming you back for future events or a relaxing getaway.Warm Wishes,
Hello, thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm regards.
Hello,Thank you for your wonderful feedback! We’re thrilled to hear everything was absolutely perfect—from the spacious, comfortable room to the quiet atmosphere and included breakfast. We appreciate your suggestion about a handheld shower wand and will share it with our team for future improvements. We look forward to welcoming you back soon!Warm regards,RebeccaGuest Experience