熊本城酒店-住客评论

Guest（情侣） 2025-09-01
这次入住熊本城酒店的体验相当不错，整体感觉舒适愉快。酒店位置十分优越，就位于熊本城旁边，从房间窗外望出去便能直接欣赏熊本城的壮丽景观，无论白天或夜晚都非常迷人。虽然酒店已有一定历史，设施略显旧式，但整体维护得非常好，环境乾净整洁，住得安心舒适。客房整理细致，感受到酒店对清洁的重视。服务方面，职员态度亲切有礼，无论是办理入住、寄放行李或询问资讯，都十分耐心，让人感受到日本酒店一贯的贴心服务。
酒店回复：
尊敬的sashimi1304，感谢您分享在熊本城酒店的愉快体验。我们很高兴您对酒店的位置、清洁及服务表示满意。我们会继续努力维持高标准的服务质量，期待未来再次欢迎您的光临。祝好，Kumamoto Hotel Castle
Guest（Family） 2025-08-01
The hotel employees all of them were showed a good attitude and communication was no problem for foreigners. The location is great — it’s close to Kumamoto Castle, and there’s a shopping mall just about a 10-minute walk away. I made a reservation for a triple room for two nights. The sofa bed was uncomfortable, and the air conditioner could not adjust the airflow direction, which caused us to catch a cold. One more thing, the room key had to be returned and kept at the counter whenever we went out for the day.
酒店回复：
Dear Guest,Thank you for your kind words regarding our staff's attitude and the convenient location of Kumamoto Hotel Castle. We are delighted to know that our team was able to facilitate a pleasant experience for you.We appreciate your feedback about the sofa bed and the air conditioning system, as well as our policy on room keys. Your comments will be taken into consideration as we continually strive to improve our guests' comfort and experience. We hope to welcome you back soon for another enjoyable stay.Best regards,Kumamoto Hotel Castle
Guest（Couple） 2025-05-01
Good if you like old school charm hotel, room and service. Castle view room was a disappointment - have to stand at the side of the window to actually see the castle :( Location was great and parking was onsite. There’s a driveway at the front of the hotel and from there, the staff guided us to their onsite parking. It’s as advertised JPY1000 per day but on day of checkout, parking is until 11.30am. After that, cheaper to park elsewhere (JPY100 for 15mins vs JPY200 for 2hrs at Kumamoto Castle).
Guest（Couple） 2025-04-01
Very affordable and huge accommodation. Excellent view of Kumamoto Castle from the window
酒店回复：
Dear Yau Loong,Thank you very much for choosing Kumamoto Hotel Castle. We are very pleased to hear that you enjoyed the spaciousness of your room and the wonderful view of Kumamoto Castle. We sincerely look forward to your next visit.Kumamoto Hotel Castle
Guest（Traveling with friends） 2025-03-01
Just opposite the castle. Walking distance 5 mins to shopping areas.
酒店回复：
Dear Soon Guan Victor,Thank you for your kind words about our hotel's location and convenience to nearby attractions. We are delighted that you enjoyed your stay with us.Best regards,Kumamoto Hotel Castle
Guest（Family） 2025-03-01
The room is excellent. We selected the castle view that very nice. Price is reasonable.
酒店回复：
Dear Seksan,Thank you for your kind feedback regarding your stay. We are delighted to hear that you enjoyed the excellent room and the beautiful castle view. Your satisfaction is our priority, and we appreciate your recognition of our reasonable pricing.Best regards,Kumamoto Hotel Castle

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客户评价 由实住客人提供的真实点评

Guest（情侣） 2025-09-01

Guest（Family） 2025-08-01

Guest（Couple） 2025-05-01

Guest（Couple） 2025-04-01

Guest（Traveling with friends） 2025-03-01

Guest（Family） 2025-03-01

客户评价由实住客人提供的真实点评