客户评价 由实住客人提供的真实点评

酒店回复：

Thank you for your feedback. We’re glad you enjoyed our central location and spacious rooms. We appreciate your comments regarding the soundproofing and breakfast, which will be shared with our team for review.Regards,Alex MihardjaExecutive Assistant

酒店回复：

Dear Xiaoxindisigezhousan,Thank you for your wonderful feedback. We’re thrilled you enjoyed your stay, from our friendly staff and welcome drink to the spacious room, comfortable bed, and breakfast selection. We look forward to welcoming you back on your next visit to Australia.Regards,Alex MihardjaExecutive Assistant

酒店回复：

Dear Natalie W,Thank you for your feedback. We’re glad you enjoyed our excellent location and breakfast. We appreciate your comments regarding the room lighting and will take them on board as we continue to enhance the guest experience.Regards,Alex MihardjaExecutive Assistant

酒店回复：

Thank you for your feedback. We’re delighted you enjoyed the room and found the location convenient with plenty of dining options nearby.Regards,Alex MihardjaExecutive Assistant

酒店回复：

Dear Binzihuaxi,Thank you for your feedback. We’re glad you enjoyed our convenient location in Chinatown and the easy access to shopping.Regards,Alex MihardjaExecutive Assistant

酒店回复：

Thank you for your feedback. We’re very sorry your stay did not meet your expectations and apologize for the issues you experienced with the room condition and odor. We appreciate your comments, which help us continue to improve, and hope to have the opportunity to provide a better experience should you return to Melbourne.Regards,Alex MihardjaExecutive Assistant

酒店回复：

Dear Atlastlt,Thank you for your feedback. We’re glad you enjoyed the central location, nearby amenities, and friendly service. We appreciate your comments regarding the room size, facilities, and elevator, and will work on improving these areas.Regards,Alex MihardjaExecutive Assistant