客户评价 由实住客人提供的真实点评

酒店回复：

Thank you very much for sharing your detailed feedback!We’re glad to know that you were satisfied with our convenient location, good security service, and accessibility to nearby restaurants and transportation.We also appreciate your comments regarding the room condition, refrigerator noise, and amenities — we’ll make sure to look into these for improvement. Your suggestions about slippers and shower supplies are also noted.We hope to serve you even better on your next stay. Thank you again for choosing to stay with us!

酒店回复：

Thank you so much for your feedback! We really appreciate it and hope to see you again soon!

酒店回复：

Thank you so much for sharing your experience! ??We’re really glad to hear that our staff’s kindness made a good impression and that they were able to help you with everything. Your appreciation means a lot to us, and we’ll make sure to share your kind words with the team.We truly appreciate your feedback and hope to welcome you back again soon!

酒店回复：

Thank you so much! We’re happy to know you enjoyed our service and breakfast. Your kind feedback means a lot to us — hope to see you again soon!

酒店回复：

Thank you for your wonderful feedback!We're delighted that you enjoyed our convenient location—being close to the pedestrian street, nearby restaurants, and just steps away from SM Mall is something many of our guests love, too. We're glad you found everything you needed and truly appreciate your recommendation. We look forward to welcoming you back soon!

酒店回复：

We’re truly sorry to hear about the repeated issues you encountered during your stay, particularly with the toilet, air conditioning, and room condition. This is far from the experience we aim to provide, and we understand your frustration—especially after giving us a second chance. Please know that your feedback has been escalated to our management team so we can address these concerns seriously and prevent them from happening again.We deeply regret the inconvenience caused and appreciate your honest feedback, as it helps us improve.

酒店回复：

Thanks a lot for staying at Clark Imperial Hotel and for leaving such awesome feedback! We’re really happy to hear you had a great time with us. Your support means a lot and helps us keep doing our best. Can’t wait to have you back again soon! If in the future you decided to stay with us again, we will make sure you won't be having the same problem. :)

酒店回复：

Thanks a lot for staying at Clark Imperial Hotel and for leaving such awesome feedback! We’re really happy to hear you had a great time with us. Your support means a lot and helps us keep doing our best. Can’t wait to have you back again soon!