华欣瑞享阿萨拉水疗及度假酒店(M?venpick Asara Resort & Spa Hua Hin)-住客评论

Guest（Family） 2025-12-01
Room was really spacious! Family loved it and the vibes were amazing, felt like you’re in a tropical island. Only downside is that there are no real beaches that is accessible from the hotel, but just know this before you visit! For the christmas special, they even gave us mini treat of chocolates in santa’a shoes! 10/10 for service
Guest（Couple） 2025-11-01
Location of resort is near main road and easy to find. Ban dam restaurant and breakfast are very nice, resort staffs are gave us great service, Also good pet spa for our dog.
酒店回复：
Dear Valued Guest,Thank you very much for sharing your kind feedback with us. We are pleased to hear that you found our resort easy to locate and enjoyed your dining experience at Ban Dam Restaurant as well as our breakfast offerings.We are also delighted to know that our team provided you with great service and that you and your dog enjoyed our pet spa facilities. Your compliments mean a great deal to us and will be shared with our staff.We truly hope to welcome you and your pet back again for another enjoyable stay in the near future.Warm regards,M?venpick Asara Resort & Spa Hua Hin
Guest（Couple） 2025-08-01
The place is clean and the staff is very friendly! I would definitely come back!
酒店回复：
Dear Valued Guest,Thank you for your kind words! We are thrilled to hear that you enjoyed our clean property and friendly staff. It means a lot to us that you would choose to return, and we look forward to welcoming you back to Movenpick Asara Resort and Spa Hua Hin.Warm regards,Movenpick Asara Resort and Spa Hua Hin
Guest（家庭旅游） 2025-07-01
It’s a nice Resort if you want relax. We booked a Villa wirh pool and another room for the kids. Distance between Villa and room not to close but can walk to eat other in a nice garden. Arrival was a little strange nobody there on the concierge station or open beautiful Lobby. But anyway after some minutes we check in. Villa is quite and nice. The room has actually the same layout and furniture and bed everything was good. Housekeeping comes every day and clean up all. It give two pool areas. Main pool is on the heach side and second pool in the lagoon area. We mostly spend our time on the beach side pool which has different depths. Kids and adults can swim and have fun there. Breakfast selection is perfect and can sit outside on the beach pool side or in an aircondition room. Service staff is ok but sometimes they forgot food or drinks which we ordered. But the hotel manager is every morning joining the breakfast time and do a great job. He talked to each table and if have a complain he immediately do his best to solve or compensate it. We really enjoyed the 10 days there and can recommend the hotel.
Guest（Couple） 2025-05-01
One of my favorite hotel, I can just chill there all day at hotel no need to go out, staff really kind and always smiles, good service I will come back again for sure
酒店回复：
Dear Value guest,It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my team. Thank you for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Pimchanok SuwannapongFront Office Manager
Guest（家庭旅游） 2025-05-01
酒店怎么説呢，千元酒店住过的最差的一家！劝退！！入住时候，前台没几句话就开始推荐付费升级的房间，我想着加钱也不多，升级也行，就要求先看看房间，然后来了个服务生带着去看了每晚加200泰铢的房间。房间老旧，独门独院极度压抑，所谓的私享泳池，就是个极小的脏池子，很多落叶在水面上，水看起来特别脏，到处都是蚊子。接着又带我去看了加500泰铢每晚的房间，就在水塘旁边，因为鱼密集导致池水很浑浊，蚊虫太多了，所以加费用的房间就没选。然后我就要求顺便看看我定的泳池景观房间，这个才是最夸张的，给了我最远最偏僻的房间，完全看不到泳池。拜托我定的叫池景房，给我个249号房间你叫我看池景？回到前台去协调，让我们坐在那里等着，然后就看到很多人来办入住，没人理我们，连欢迎饮料都没有，后来我看孩子太热了，问了下才给，结果孩子一看全是色素，没敢喝。。。等到不耐烦，我去问前台，我説我定池景房，给我249完全看不到泳池景。然后前台老大不乐意的给了个219，就这个219説是池景，其实窗外就是个水到小腿肚的mini小童池，全是落叶，而且跟大泳池有花坛和大树相隔，感觉还是很闭塞。继续协调换到池景其他房间，前台説没有，全满。我就不明白，我准时到达入住，也没有迟到，别的房间怎么就全满了，难道别人都是提前入住吗？结果就是花了一小时，沟通无果，只能入住219！入住后的感受，更是一言难尽：房间里黑乎乎，窗外景观很压抑约等于没有，孩子晚上写个作业，灯光暗到看不清字；房间蚊子到处飞；浴巾脏污和线头特别多；出门就要叫高尔夫球车送，去餐厅或者海滩，路程远不説，试了两次都走到迷路；早餐更是差，品类少味道差我都忍了，老掉的黄瓜和变质的鸡肉火腿，冷冻的虾仁和水发的鱿鱼，泰国的鸡肉和海鲜很便宜，这样又能省多少成本呢？我不是游客，不是第一次来华欣了，我在泰国生活了九年，泰国一直让我觉得到处都很舒服，但我真的真的没住过服务这么差的酒店，劝退有长者和孩子的游客家庭，这家真的不推荐： 1.房间内和酒店里蚊虫非常多，衞生堪忧。 2.泳池又小又脏，泳池浴巾旧到难以想象。 3.酒店内出行极其不便，需要等高尔夫球车接送，而且房间连接的路很窄，窄到仅仅够一辆高尔夫球车通过的宽度，走在园区里总是需要频繁的避让球车。 4.鱼池中间的步道很窄而且连个护栏都没有，对于长者和小朋友来讲有很大安全隐患。 5.早餐巨少巨难吃，苍蝇到处飞。 6.我自己开车来的，住在这里都感觉与世隔绝，游客要慎重，没车寸步难行。 7.入住日15:00-16:00送的那个巧克力时间，甜的要死，餐厅连杯水都没有，只能付费点。看评价説的每日都有，但携程订的只给首日。 8.客房服务点的冰淇淋，一个小球180。。。 9.酒店宠物友好，带狗的家庭很多，但动物过敏的人慎选。 10.房间的床，全是突出的大木头，磕腿厉害。 11.房间浴巾都是线头儿和没洗乾净的痕迹。特别夸一下携程，我投诉问题到携程，有专属的客服去帮忙协调，态度温暖而积极，谢谢携程。
酒店回复：
Dear Value guest,Thank you for taking the time to tell us about your stay with us. I am disappointed to hear that your experience did not meet your expectations.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I hope that we will have a chance to welcome you again in the future.I hope that in the future we will have an opportunity to show you the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,Pimchanok SuwannapongFront Office Manager
Guest（Family） 2025-04-01
非常好玩的酒店之一就是酒店??！你是不可能有这样想法和态度来对我们吧哈喽哈哈??、哈哈好想要这部电视电影???、哈哈??、哈哈
酒店回复：
Dear Value guest,Thank you very much for taking the time to share your experience of your recent stay. It was nice to see that overall you had enjoyed your stay with us.Your feedback has been passed on to our team. It is an important way for us to review and improve our services, so thank you!The points you raised concerning the mosquito have been duly noted and will be addressed for improvement. I do apologies for any inconvenience caused.Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Pimchanok SuwannapongFront Office Manager
Guest（Couple） 2025-04-01
Highly recommended
酒店回复：
Dear Value guest,It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my team.Thank you for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Pimchanok SuwannapongFront Office Manager
Guest（情侣） 2025-04-01
The resort was really awesome and we had relaxing and pleasant stay. The staff is really helpful And also upgraded us in to better room. Was really clean and peaceful place to be. Liked all the activities and everything was nice.
酒店回复：
Dear Khun Saurabh,It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my team.Thank you for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Pimchanok SuwannapongFront Office Manager
Guest（家庭旅游） 2025-03-01
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酒店回复：
Dear Khun Siriporn,It was a great pleasure to learn that you enjoyed your stay with us!Your kind compliments have been passed on to my team. Thank you for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Pimchanok SuwannapongFront Office Manager

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-12-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-08-01

Guest（家庭旅游） 2025-07-01

Guest（Couple） 2025-05-01

Guest（家庭旅游） 2025-05-01

Guest（Family） 2025-04-01

Guest（Couple） 2025-04-01

Guest（情侣） 2025-04-01

Guest（家庭旅游） 2025-03-01

客户评价由实住客人提供的真实点评