尊敬的客人，您好！非常感谢您对柴亮服务的认可与赞美！您的好评让我们倍感温暖，柴亮能为您的入住增添美好回忆，我们由衷欣喜。从提行李的贴心举动，到地道美食推荐，这些细节都是我们希望为宾客打造舒适旅程的小小心意。您的强烈推荐是对我们最大的鼓励，期待未来能继续为您提供优质服务，盼与您再次相遇！培训员——冯佳佳
尊敬的客人，感谢您给出如此高的评价！前台张子怡能高效贴心地为您办理入住，为您开启美好的住宿体验，这正是她一直努力达成的目标，您的认可会让她备受鼓舞。酒店齐全的设施设备也得到您的称赞，这是我们不断完善硬件条件的成果。我们会持续在服务与设施上发力，保持高标准，期待您再次光临，为您带来更加优质、难忘的体验！大堂副理 —— 孙胜鹏
尊敬的客人，非常感谢您的大力推荐以及对酒店全方位的认可！酒店便利的位置、整洁安静的房间和丰富的早餐，都是我们为提升您入住体验精心打造的。而 Zora 能以出色的服务为您的入住体验 “加分”，这是我们最为欣喜的。Zora 一直秉持着用心服务每一位客人的理念，您的肯定会成为她继续奋进的强大动力。我们全体员工将继续努力，在各个方面持续优化，不辜负您的信任。期待您再次光临豪生酒店，也欢迎更多新客人在我们这里开启美好住宿之旅！大堂副理 —— 孙胜鹏
尊敬的客人，得知杨振秋热情专业的服务，让您在旅途中收获舒适与安心，我们满心欢喜！他始终以热忱之心、专业之能对待每一位宾客，您的认可，无疑是对他工作的最高褒奖。我们定会将您的称赞传达给他，激励他持续精进。酒店全体员工也会以杨振秋为榜样，不断提升服务品质，致力于为每一位像您这样的旅人，打造温馨惬意的旅途驿站。期待在未来的日子里，能再次为您竭诚服务，伴您开启更多美好旅程！大堂副理 —— 孙胜鹏
尊敬的客人，特别要感谢您对前台柴亮的高度认可！他在日常工作中始终秉持专业、高效、耐心的态度，力求为每一位客人排忧解难，这次能够帮您妥善保管遗忘物品，让您没有丝毫损失，更是他职责所在、义不容辞之事。您的肯定是对他莫大的激励，我们也为拥有这样优秀的员工而深感自豪。您的好评如同一束光，照亮了我们前行的道路，鞭策着我们持续提升服务品质，为每一位宾客打造更加温馨、舒适、无忧的住宿环境。期待您的再次光临，愿我们能一如既往地为您带来超暖心的服务！培训员——冯佳佳
尊敬的客人，非常感谢您的暖心反馈！深夜的疲惫我们感同身受，前台小柴能够快速为您安排入住，送上问候，正是希望用这份温暖驱散您旅途的倦意。精致伴手礼是我们精心准备的心意，很高兴这些细节都能被您看见并认可。您的满意是我们前进的动力，未来我们也会继续在服务细节上精益求精，期待下次相遇，为您带来更多惊喜！大堂副理 —— 孙胜鹏
Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that the closure of the Executive Club has affected your experience, especially since it took away some of the benefits associated with staying on the executive floor.We also understand your disappointment with the closure of the hot pool, steam room, and sauna. These amenities are important to many of our guests, and we will certainly take your feedback into consideration as we evaluate our offerings.Regarding breakfast, we strive to provide a variety of high-quality options to satisfy our guests' tastes. However, we acknowledge that there may have been some room for improvement during your stay. We will review our breakfast selection and make adjustments as necessary to ensure a better experience for future guests.Furthermore, we apologize if you felt that the pricing was not in line with the quality of the accommodations and services provided. We take pride in offering value for money and a comfortable stay, and we will work to address any concerns related to pricing and the overall maintenance of our facilities.Thank you again for your feedback. We appreciate your honesty and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Assistant manager——Sam Jia
Thank you for sharing your experience with us. We are glad to hear that your first impression of the hotel was positive, and that you appreciated the spaciousness of your room on the 25th floor. We understand that the swimming pool situation may have been disappointing for you, and we apologize for any inconvenience this may have caused.It's true that the hotel does offer swimming lessons, and we appreciate your bringing this to our attention. We understand that it may have impacted your ability to enjoy the pool as you had hoped. Rest assured, we have taken note of your feedback and will consider ways to better manage the use of the pool during these types of events in the future.Regarding the food on the fifth floor, we apologize if it did not meet your expectations. We are always looking for ways to improve our dining options, and your feedback is valuable to us. We will work to make changes to our breakfast offerings to better serve our guests.We are glad to hear that despite the issue with the pool, you still found the hotel to be a good choice for a peaceful sleep. We strive to provide a comfortable and relaxing environment for all of our guests, and we appreciate your understanding in this matter.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Assistant Manager---Sam
Dear guests, Hello! Taking care of you as a family is our tenet. We are very happy that you can leave a good impression in the hotel. Your comments are as warm as sunshine. We will continue to work hard to forge ahead and create a better experience for you, look forward to your next visit! Assistant manager——Steven
Dear Guest, Thank you for your review! We are sorry for your unpleasant experience during your stay at the hotel. Your valuable comments are very important to us, we have put forward your views to the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
