尊敬的客人，您好！非常感謝您對柴亮服務的認可與贊美！您的好評讓我們倍感溫暖，柴亮能為您的入住增添美好回憶，我們由衷欣喜。從提行李的貼心舉動，到地道美食推薦，這些細節都是我們希望為賓客打造舒適旅程的小小心意。您的強烈推薦是對我們最大的鼓勵，期待未來能繼續為您提供優質服務，盼與您再次相遇！培訓員——馮佳佳
尊敬的客人，感謝您給出如此高的評價！前臺張子怡能高效貼心地為您辦理入住，為您開啟美好的住宿體驗，這正是她一直努力達成的目標，您的認可會讓她備受鼓舞。酒店齊全的設施設備也得到您的稱贊，這是我們不斷完善硬件條件的成果。我們會持續在服務與設施上發力，保持高標準，期待您再次光臨，為您帶來更加優質、難忘的體驗！大堂副理 —— 孫勝鵬
尊敬的客人，非常感謝您的大力推薦以及對酒店全方位的認可！酒店便利的位置、整潔安靜的房間和豐富的早餐，都是我們為提升您入住體驗精心打造的。而 Zora 能以出色的服務為您的入住體驗 “加分”，這是我們最為欣喜的。Zora 一直秉持著用心服務每一位客人的理念，您的肯定會成為她繼續奮進的強大動力。我們全體員工將繼續努力，在各個方面持續優化，不辜負您的信任。期待您再次光臨豪生酒店，也歡迎更多新客人在我們這里開啟美好住宿之旅！大堂副理 —— 孫勝鵬
尊敬的客人，得知楊振秋熱情專業的服務，讓您在旅途中收獲舒適與安心，我們滿心歡喜！他始終以熱忱之心、專業之能對待每一位賓客，您的認可，無疑是對他工作的最高褒獎。我們定會將您的稱贊傳達給他，激勵他持續精進。酒店全體員工也會以楊振秋為榜樣，不斷提升服務品質，致力于為每一位像您這樣的旅人，打造溫馨愜意的旅途驛站。期待在未來的日子里，能再次為您竭誠服務，伴您開啟更多美好旅程！大堂副理 —— 孫勝鵬
尊敬的客人，特別要感謝您對前臺柴亮的高度認可！他在日常工作中始終秉持專業、高效、耐心的態度，力求為每一位客人排憂解難，這次能夠幫您妥善保管遺忘物品，讓您沒有絲毫損失，更是他職責所在、義不容辭之事。您的肯定是對他莫大的激勵，我們也為擁有這樣優秀的員工而深感自豪。您的好評如同一束光，照亮了我們前行的道路，鞭策著我們持續提升服務品質，為每一位賓客打造更加溫馨、舒適、無憂的住宿環境。期待您的再次光臨，愿我們能一如既往地為您帶來超暖心的服務！培訓員——馮佳佳
尊敬的客人，非常感謝您的暖心反饋！深夜的疲憊我們感同身受，前臺小柴能夠快速為您安排入住，送上問候，正是希望用這份溫暖驅散您旅途的倦意。精致伴手禮是我們精心準備的心意，很高興這些細節都能被您看見并認可。您的滿意是我們前進的動力，未來我們也會繼續在服務細節上精益求精，期待下次相遇，為您帶來更多驚喜！大堂副理 —— 孫勝鵬
Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that the closure of the Executive Club has affected your experience, especially since it took away some of the benefits associated with staying on the executive floor.We also understand your disappointment with the closure of the hot pool, steam room, and sauna. These amenities are important to many of our guests, and we will certainly take your feedback into consideration as we evaluate our offerings.Regarding breakfast, we strive to provide a variety of high-quality options to satisfy our guests' tastes. However, we acknowledge that there may have been some room for improvement during your stay. We will review our breakfast selection and make adjustments as necessary to ensure a better experience for future guests.Furthermore, we apologize if you felt that the pricing was not in line with the quality of the accommodations and services provided. We take pride in offering value for money and a comfortable stay, and we will work to address any concerns related to pricing and the overall maintenance of our facilities.Thank you again for your feedback. We appreciate your honesty and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Assistant manager——Sam Jia
Thank you for sharing your experience with us. We are glad to hear that your first impression of the hotel was positive, and that you appreciated the spaciousness of your room on the 25th floor. We understand that the swimming pool situation may have been disappointing for you, and we apologize for any inconvenience this may have caused.It's true that the hotel does offer swimming lessons, and we appreciate your bringing this to our attention. We understand that it may have impacted your ability to enjoy the pool as you had hoped. Rest assured, we have taken note of your feedback and will consider ways to better manage the use of the pool during these types of events in the future.Regarding the food on the fifth floor, we apologize if it did not meet your expectations. We are always looking for ways to improve our dining options, and your feedback is valuable to us. We will work to make changes to our breakfast offerings to better serve our guests.We are glad to hear that despite the issue with the pool, you still found the hotel to be a good choice for a peaceful sleep. We strive to provide a comfortable and relaxing environment for all of our guests, and we appreciate your understanding in this matter.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Assistant Manager---Sam
Dear guests, Hello! Taking care of you as a family is our tenet. We are very happy that you can leave a good impression in the hotel. Your comments are as warm as sunshine. We will continue to work hard to forge ahead and create a better experience for you, look forward to your next visit! Assistant manager——Steven
Dear Guest, Thank you for your review! We are sorry for your unpleasant experience during your stay at the hotel. Your valuable comments are very important to us, we have put forward your views to the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
