Good spot near Monument, in City of London, with automated access that worked, although entrance hallway a bit underwhelming and could do with a lick of paint. Flat had everything you need for a self-catering stay, really warm and pretty cool decor, but the downside was griminess in the shower area, the bathroom sink took an age to drain and the TV didn't work. All little things that could be sorted in one hour but obvs the checking of property facilities is not a priority. Shame as it was so close to being really great.
I recently stayed at Urban Stay for a business trip and I was very impressed. The staff were friendly and helpful, the rooms were clean and comfortable, and the location was great. The hotel was close to all the attractions I wanted to visit and the public transport links were excellent. The breakfast was delicious and the bar was a great place to relax after a long day. I would definitely recommend Urban Stay to anyone looking for a comfortable and convenient stay in the city.
Poor customer service!! Negative marks!!
Although not a bad looking place. When the roof started leaking, I called the emergency line 8 times!! 8!! No response until I told them that there was so much water coming in that by morning they wouldn’t have a place left to rent!! Breakers were popping! No lights in the kitchen! Water pouring in from the ceiling fixtures! Above us alarms were going off like world war 3!!! Still not a text or phone call! NOTHING!!
I traveled to London in February for a business along with my family (husband and daughter). It was a wonderful stay. The property is good. It is cleaned with all the amenities available. No disturbance from the owner.
They might block 25k per person as security in case you damage the property however we received the full refund as no damage was done.
Facilities - Indian restaurant is available nearby - Rajasthan (We use to have our lunch and dinner here, highly recommended) and few other within 1 km range
London Bridge in 200 m radius
Tesco and Amazon fresh - Incase of grocery
Tube train - Monument (300 m walk from Apartment)
Overall a wonderful stay, we loved it.
We have booked this hotel for 3 days and we really enjoy our stay in this hotel. The rooms was comfortable and clean. Hospitality was also incredible. Definitely consider this for our coming trips. Highly recommended
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