Dear Janis, From the Hotel La Concha Soul team we would like to thank you for your stay and your comment. We regret the inconvenience you mention and we take note to discuss it with our team and improve those aspects. Thank you very much for these types of comments as they help us detect areas where we can improve and thus be able to grow. We hope to welcome you back to our hotel and thus be able to offer you a better experience. Best regards from La concha Soul and have a nice day!
