客户评价
由实住客人提供的真实点评
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退房时间一到，服务人员直接开门。我们还在穿衣服….敲门都没有。我们吓懵了
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Perfect balance between staying in a hotel and Airbnb. You get the space and room amenities of Airbnb, and the cleanliness, comfort and setting of a hotel. Cleanliness is very good. Room is huge and comfortable.
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Cozy ! Nice view ! Very good design ! 室内设施齐备！酒店还附送了很多饮品，零食！
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酒店有免费泊车，很方便自驾的朋友
酒店房间很大很整洁，厨具也十分齐全
唯一不足就是退房时间是10:00，觉得太早了，如果能延至11:00会更好
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超出预期！很新很乾净，设施特别全。没车的话去便利店或者超市不太方便，如果自带食材的话可以窝在房间里待一整天。
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Absolutely great room with very good amenities. The kitchen was well equipped with proper cutlery and utensils, which we really appreciated. Having a washer dryer in the room was a big plus, and the view was beautiful as well. Check in was smooth and included a video call with the staff, which was easy and reassuring.
The location was fairly accessible, with bus stops and a train station nearby, though there was some walking involved, including a short slope. There were no convenience stores nearby, which is expected given the location, so it is best to stock up on supplies beforehand.
The pyjamas were comfortable, and so were the bed and pillows. The onsen was the highlight of the stay, along with the large TV. It was just the two of us, and while the room could accommodate up to four people, the shower door was quite transparent, so privacy may be a consideration if more people are sharing the room, especially when using the toilet at the same time.
We did have a small issue with the vending machine, though that could have just been on our end. Overall, this was the hotel we enjoyed the most and would gladly stay at again.
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Modern and elegantly designed, this spacious room gives our family of 4 ample space to zone out, completely soak in the tranquil environment. We feel recharged with the private onsen, sauna whilst taking in mountain view. Totally love the onsens! Sukiyaki is the obvious meal choice for us with the well equipped kitchenette and large dining area. An amazing experience for our family, and we are already planning for a week stay for next trip.
For those who wish to cook & prepare meals, do load up on groceries before checking into the hotel, will save u the extra 40 min drive into town.
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This is the gem of our hotel stay. You probably need to drive as it's not too easily accessible otherwise. There's not much food options nearby, although there's the usual 7-11, Lawson's in nearby driving distance.
I like the private onsen in room. I was surprised to even find a sauna inside the room. The room even provide you with a translation device which you can bring along for your daily use. There's washing machine, cooking equipment, detergent (laundry and cutlery) provided. It's really very well thought of.
There's also a 3D garden with birds and water sound. Truly amazing experience. Car parking space is sufficient, there's also car electric charging. A good start to our Japan holidays. Highly recommended.
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Excellent hotel for breakaway at Hakone, especially for families. Clean, spacious, comes with kitchen, full set of utensils and cutleries, dining table, and even dish washer, private hotspring bath and outdoor hotspring leg rest, balcony, you name it. Also “unmanned” concept - electronic check-in, password instead of room card/key, assistance is provided remotely. Rather futuristic feel. Good experience. Not to mention great view!
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特别美好滴一次入住体验，太赞了，以后还会预约！
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Rakuten STAY TERRACE 箱根小涌谷预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+81-50-17509719 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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Rakuten STAY TERRACE 箱根小涌谷地址：
483-2 Kowakudani, 250 -0406 箱根町, 足柄下郡, 神奈川县, 日本
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免责声明：我们是为Rakuten STAY TERRACE 箱根小涌谷提供客房预订服务的旅游服务提供商，非酒店的官方网站，请您知晓。
