Guest(家庭旅游)
2025-07-01
The broken air conditioning really put a damper on our stay. The room was nice and clean, and we loved the private balcony. It was not convenient to check in/out at a different location and there was not a person at the reception area at our location.
When we called about the air conditioning being broken we were told it would be fixed. When we called a second time, we were told it could not be fixed - we were not offered other accommodations, a discount, or any compensation.