伊利瓦查酒店(H?tel Eliova le Chaix)-住客评论

Guest（其他）2026-01-01
Amazing location, can't fault the views. Can sit on the balcony and watch the slopes in the Bergers area. Small quiet dated hotel that wouldn't normally be any sort of 'party hub', so don't come here if you want late night drinking fun! The rooms are adequate, but the beds are small singles. The hot water doesn't get turned on until past 4pm, so if you finish skiing early and want a hot shower - good luck! It's pretty clean, no complaints there. Service is hit and miss, we often had issues with our door cards not working, and found it hard to locate staff to sort out the problem. Food is where the main problem for us was... it's not very nice!! Breakfast was just about passable, but it's very basic. Often not a lot of choice, and other guests take what little is put out, and the staff never top up anything - if it's gone, it's gone... same applies to the juices and the coffee making facilities. Dinner is simply disgusting! It's cold, tasteless, and often reused from the previous days. There is no choice, it's always a set menu, that is sometimes on display in the reception area, or you have to ask in order to decide to stay in or go out for dinner. I'm sure a child can cook/come up with better foods. You'd think they would learn by how much guests must waste. I would say slightly expensive for what they offer, but the location is definitely the selling point.
Guest（其他）2025-07-01
Très bon séjour Deux nuits pour un passage à la montagne en été. Au bord des pistes pour l’hiver. Le seul dommage lit trop petit.
Guest（其他）2025-03-01
Just back from our week long trip and we are really going to miss this place!! We booked it as wanted good value and had done research into accommodation locations in comparison to slopes and we were thrilled with our choice. Yes it is 'basic' in regards to facilities but it was perfect for us. Lovely big room with loads of storage - firm beds (which we like) and a massive balcony with full sized windows so we could soak up the view. Breakfast was provided each day with a selection of sweet and savory bakery items, meats, cheeses, yogurts, fruit salad and boiled eggs. I would've loved some veg such as tomatoes or cucumber to have been included too - but that might just be me that likes a bit of salad with a continental breakfast. Coffee machine was great too. Evening meals were great - proper homecooked rather than fancy, but we enjoyed every single one - and it was absolutely brilliant that they catered to my gluten free, egg free and dairy free diet - as I know that it's not easy to do so. We loved the staff and looked forward to heading up for a pre dinner drink in the little bar area. It is a hotel that caters for big groups too so bear that in mind as breakfast was a bit busy first thing, but not a real negative. The group we had were a lot of fun and greater us every morning and night (despite the language barrier)! Ski room was basic but functional woth each room being allocated a locker - and the best thing of all was that you literally walked out across the road and you were on the Rif Nell green slope!! You could then ski down to the Rif Nell Express, Romains and Marmottes lifts to crack on and start the day. Only slight negative was that the whole hotel including the room was really hot and not controllable. We slept with the balcony door open most nights. And it was t shirts/vest tops in the restaurant - especially when the sun was coming in. We will definitely be back to Alpe d'Huez and can't imagine staying anywhere else - walkable to the bars in the town and a Carrefour was about 3 mins away.
Guest（其他）2025-02-01
This hotel really made our skiing trip. The staff were all really friendly and humoured my poor attempts at French. The rooms and other facilities were well above our expectations for the price, particularly compared to another hotel in the same resort that we have stayed at previously. The food is a set menu, which may not suit restricted diets but it was excellent quality and we enjoyed all 3 courses every evening. They also offer an alternative if needed. The best point of all is the location and views of the pistes, particularly when sunbathing on the balcony after a hard day’s skiing.
Guest（Traveling with friends）2024-08-01
Very convenient, friendly staff, good value
Guest（Family）2024-03-01
We stayed at Le Chaix as a family of six for a week. We booked through Crystal Ski. The hotel reception left a bit to be desired, but you dont spend much time there. We were too early to check in, so we left our bags in the luggage room and went to collect our skies and have a look around. Three twin rooms for the six of us, all of which were on the third floor with huge balconies overlooking the slopes. The rooms appear to have recently been refurbished with plenty of storage and a separate shower room and toilet. Very comfortable. Dinner varied each night, and sometimes there was a children's option. The food was OK, always plentiful. Sadly no free drinks, only water. Breakfast was a buffet - the pancake station being a huge hit! The staff at the hotel were fabulous - Benji and the lady with the curly black hair (sorry we didn't get your name)! made our holiday really special. The hotel is located right on the slopes - you literally walk across the road to the nursery slope. Perfect location. The location was really quiet. We all agreed that we'd return ??
Guest（情侣）2024-03-01
Benji made the holiday a wonderful experience. Very attentive, helpful, and a talented musician. The position of the hotel is great with a 50m walk to the slopes. The restaurant gives arguably the best views in AD. Hotel rooms are clean, with a nice balcony and mountain views. Different menu every night, and although there is only one choice of food. It was always good quality. Mathi on reception was very helpful.
Guest（情侣）2024-02-01
H?tel au pied des pistes : sa situation géographique est excellente. Chambre très petite avec des petits lits Heureusement très bonne literie. Propreté pas ouf … La femme de l’accueil très sympathique.
Guest（与好友旅游）2024-02-01
Excellent h?tel Belle chambre hygiène irréprochable dans l’ensemble des locaux Petit dej parfait Personnel très sympa Implantation TB Il mérite bien une étoile supplémentaire Mon amie et moi recommandons et reviendrons
Guest（Traveling with friends）2024-02-01
Stayed here through a Crystal ski package as a group of 12. Very poor: The evening meal food was atrocious on the whole, stone cold or lukewarm. Not big portion sizes. Food not cooked on the premises but they even made a poor job of heating it up! Apparently the chef just didn’t care (that from one of his colleagues!) The bar and lounge was only open from 7-9 while restaurant in use although after complaining a lot they extended it to 10pm. As a group we wanted somewhere to sit for our apres or to catch after dinner. There was nowhere to even buy a cuppa in the hotel. One night they locked the lounge/bar door so I couldn’t get in after I’d popped out. We arrived at 9.15pm on the first night, not delayed so H?tel expecting us. Reception closed and rep struggled to find our room keys. H?tel didn’t save any food for us and so the rep thrust a pizza menu in our hands and said they would reimburse us and left. Flipping nightmare to try and call through so ended up walking there at 10pm! Positives: Great location for slopes. Large twin room with plenty of storage, good bathroom and a balcony with great views. Breakfast was on the whole ok although often things not filled up. The young staff were pleasant. The reps gave us a good will payment for the debacle with the pizza/access and also a meal out at a restaurant (waiting on reimbursement) They also had some influence with the bar remaining open a little later but I doubt this will achieve a lasting change otherwise we wouldn’t have had these problems so far into the season.

伊利瓦查酒店(H?tel Eliova le Chaix)

客户评价 由实住客人提供的真实点评

Guest（其他）2026-01-01

Guest（其他）2025-07-01

Guest（其他）2025-03-01

Guest（其他）2025-02-01

Guest（Traveling with friends）2024-08-01

Guest（Family）2024-03-01

Guest（情侣）2024-03-01

Guest（情侣）2024-02-01

Guest（与好友旅游）2024-02-01

Guest（Traveling with friends）2024-02-01

客户评价由实住客人提供的真实点评