埃尔比特里欧卡萨博物馆酒店-住客评论

Guest（Other） 2026-02-01
Beautiful historic hotel with friendly staff and fresh breakfast.
Guest（Family） 2026-01-01
Great location. The recepcionistas were kind and attentive and the rooms were clean. There were not enough tables, plates and silverware for breakfast and the wait staff was not very friendly. The air conditioner in one of our rooms did not work, though it was not needed in December. Avoid the taxi service provided by the hotel. They tried to charge us $40US for a trip that cost $5US. with Uber.
酒店回复：
Dear guest,Thank you for your review. We are glad you enjoyed our location, the cleanliness of our rooms, and the service from our reception team.We sincerely regret that some aspects of your stay did not meet your expectations. We take your observations very seriously, as they are essential for our continuous improvement.To give your feedback the proper follow-up and address the specific situations you mentioned—especially regarding our external service providers—I will contact to you personally discuss about this with you. We value your patronage and hope to have the chance to regain your trust in the future.Sincerely,Rosemary de Leon
Guest（Couple） 2026-01-01
This is an interesting and well appointed little boutique hotel at the quiet end of the Colonial District, comfortably furnished and with very pleasant staff. The garden is especially delightful. While the square opposite is quite busy and even noisy during the daytime, it is relatively quiet at night. From the point of view of security, we never felt uncomfortable walking in our neighborhood.
Guest（Family） 2026-01-01
The staff were all very helpful and friendly. The room was clean and the air conditioning was amazing! I loved the patio outside of our room.
Guest（Other） 2025-12-01
Great atmosphere for those who want something different than the cookie-cutter, hotel chain room. Very comfortable, loads of atmosphere, and friendly staff.
酒店回复：
Dear guest,Thank you very much for your fantastic review!We are thrilled that you enjoyed our unique approach and that you found our atmosphere to be a great. We strive to offer our guests a memorable experience with genuine atmosphere and comfort.We are also very happy to know you appreciated our friendly staff. Your kind words are the best encouragement for our team.We look forward to welcoming you back for another great stay!
Guest（Couple） 2025-12-01
Clean, comfortable, quiet room in a charmimg 16th century Beaterio located perfectly in the Colonial Zone. The staff was very accommodating and the breakfast good. Will stay again.
Guest（其他） 2025-12-01
No tuve la oportunidad de desayunar por cuestiones de tiempo , pero mi estadía fue muy placentera . Un lindo lugar , la cama bastante cómoda .
酒店回复：
Estimado huésped,?Muchas gracias por compartir su experiencia!Lamentamos mucho que no haya tenido el tiempo suficiente para disfrutar de nuestro desayuno, ?esperamos que en su próxima visita sí pueda probarlo!Nos llena de alegría saber que su estadía fue muy placentera, que encontró nuestro hotel como un lindo lugar y, en particular, que disfrutó de la comodidad de la cama.Esperamos recibirle pronto para que su próxima visita sea perfecta de principio a fin.
Guest（其他） 2025-12-01
Lieu avec beaucoup de charme. La literie est très confortable. Petit déjeuner très bon. Le personnel est très gentil. Une très bonne adresse très bien située.
酒店回复：
Quel plaisir de lire votre merveilleux commentaire !Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience et de nous accorder une si bonne note.Nous sommes ravis que vous ayez apprécié le charme de notre lieu, le confort de la literie et la qualité de notre petit-déjeuner. Savoir que vous trouvez notre personnel "très gentil" est la meilleure récompense pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour un autre excellent séjour !
Guest（家庭旅游） 2025-12-01
Отличное место для короткого проживания. Главные достопримечательности очень близко.
Guest（Couple） 2025-11-01
This hotel was great. The staff was friendly and knowledgeable. The room and sitting area were beautiful and quiet.
酒店回复：
Dear guest,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed the beauty and tranquility of our rooms and common areas.Our team takes great pride in providing helpful and friendly service, and it is rewarding to know they made such a positive impression on your stay. We look forward to welcoming you back to our historic home in the near future!Best regards,The Management

埃尔比特里欧卡萨博物馆酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Family） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Family） 2026-01-01

Guest（Other） 2025-12-01

Guest（Couple） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Couple） 2025-11-01

客户评价由实住客人提供的真实点评