客户评价
由实住客人提供的真实点评
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位置不错，工作人员很友善，就是住的房间有奇怪的味道
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The staff were really friendly and helpful! I met the lady with beautiful grey hair who takes care of breakfast and cleaning during my stay. The big problem is she doesn’t understand English, I handed my phone for her to speak via Google translate. She didn’t say anything! A second later she started talking in Italian again. This happened a few times in 3 minutes of facing her. She denied talking on Google translate. So I gave up and walked away…she said “respecta”, I assumed it means “respect”. I kept showing her Google translate in Italian that “whatever you wanna say, you say here since I don’t understand Italian”.
The guests should be informed/reminded of “quiet hours”.
BUT it gets pretty noisy from the guests… when someone opens the doors, everyone hears it. I could hear my neighbours chatting, sneezing, coughing, and all that. My room is facing the backyard, last night some guests living downstairs were enjoying the backyard at 11 pm. it was loud!
Shower was another problem, water didn’t seem to go down the drain properly.
The bed was two twins joined together without any proper topper. Thus, the twin beds were moving away from one another at night if you sleep in the middle. This part is common sense, either the hotel puts topper or the guest sleep on one side of the bed.
The WiFi was reliable.
Breakfast was pretty basic.
Make sure to bring good-quality earplugs with you…
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满心期待入住宫殿酒店，前台无人接待，不知该如何入住，联系房东才拿到钥匙??
进入房间，图文不符
房间楼中楼二楼楼梯木桩断了，上楼时，很害怕，床翻个身，牀板摇动很大声，彷佛惊天动地
浴室乾湿分离玻璃只有半扇，环境不理想
好啦，还是有一个优点，bus便利
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在威尼斯没赶上原定的巴士，后来只好搭半夜四点到佛罗伦萨的大巴。因为原先就订的不能退款，我们和房主説明情况后，她表示可以换一天入住，最后我们还是选择原定日期晚点退房。半夜到的时候我们联系房主，房主也没有任何抱怨，特别热心和善解人意。
离市中心会有一点距离，但是环境很好，有个小院。可能因为入住的中国人比较多，张贴的指示除其他语言外也会有中文，这一点我觉得很好。
再次感谢房主的招待，有机会会再来的
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Mantenimiento de las instalaciones bastante pésimas, servicio , la chica muy amable. Está del centro andando 25 minutos , hay autobús el número 6 que lleva al centro de la ciudad.
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Удобный отель с домашней атмосферой.
Если едете семьей, просите комнату 6, она больше.
Приветливый персонал.
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Место отличное, завтрак хороший , можно его организовать на внутреннем дворе, кофе свежесваренный, персонал очень отзывчивый
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Posizione buona per la vicinanza al centro raggiungibile a piedi.
Ambiente pulito.
Colazione scarsa per non dire inesistente, e personale che non parla né capisce nessuna lingua .
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位置不错，设施很差，尤其二楼的护栏很不安全，和店家沟通了，态度很好，带孩子的一定要注意安全
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奥利维托宫酒店住宿心得
位于佛罗伦萨的奥利维托宫酒店（Palazzo Oliveto）以其精致的设计与温暖的服务，为我的旅程增添了无限美好回忆。酒店坐落于市中心，步行即可抵达圣母百花大教堂与乌菲兹美术馆，地理位置极其便利。
进入酒店大堂，便能感受到浓厚的文艺复兴气息，复古的装饰与现代化设施巧妙融合，展现了义大利式的优雅与品味。客房宽敞明亮，设计简约却不失质感，床铺舒适，窗外即是一片典雅的佛罗伦萨街景，让人彷佛置身于一幅古典画作之中。
早餐丰富可口，包含多种当地风味的选择，服务人员亲切细心，让人备感温馨。无论是旅游谘询还是特殊需求，酒店员工都能迅速响应，提供周到的协助。
奥利维托宫酒店是感受佛罗伦萨魅力的绝佳之选，无论是探索历史文化，还是享受静谧时光，这里都令人流连忘返。
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奥利维托宫预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+39-3348461276 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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奥利维托宫地址：托斯卡纳大区 · 佛罗伦斯 · · Via Monte Oliveto, 32, 50124 佛罗伦斯, 托斯卡纳大区, 意大利
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