This hotel was fine, and yet quite confounding. What should have been a fine experience otherwise was marred several stupid and small flaws, which would be really easy to fix, if there was any will at all on the part of management: ? 1) Check-in - with only one person before me, took 20 minutes. Computers were not working.? ? 2) Privacy policy - I was made to sign a paper, but after signing the person kept the paper. I had no copy so no record of what I signed. ? 3) Room: Totally baffling array of switches for the lighting system, impossible to decipher. ? 4) Hair dryer: broken, screeching sound and no air coming out. Wondef if the staff bother check them? I was quite scared and turned it off immediately. ? 5) Contacting reception - I had to use my mobile phone to call the front desk to report the hair dryer, at which time i was told that the number to contact reception was 1700. Amazing. NO one said that on check in. I did later discovered it was handwritten on the key-card paper, but the receptionist could have bothered to point that out. ? 6) Elevators. Ridiculous! I visited several floors to find the way back to reception. There is a giant sign OUTSIDE the elevator that says 0 for reception. But INSIDE the elevator there is no "O", only "B". I finally go thtere, but I mean seriously, how unhelpful. ? 7) Invoice - I requested an invoice at reception on departure. When I got home I discovered it is not even a correctly done official invoice for VAT purposes. It was issued on a plain piece of paper, lacked the company name address and VAT number, and they didn′t bother to put my info on it. ? I had to write to atencion cliente and comercia1 to request a new one. ? Items 5 and 6 could be so easily solved with small stickers (one for each phone, two for each elevator). ? How much effort is that? Obviously too much.? ? I should add, that the stay was otherwise fine. This could be a five star experience. Except, it isn't. ? These are small things. Never have I encountered a hotel that gave off such a feeling of no one caring at all about the place.

Spent here 3 nights, beautiful, spacious room with lots of features inside. Well stocked minibar and great staff! Good location with quiet a few restaurants nearby. Thank you for everything I had an amazing my stay. Will definitely be back!

Stayed here with work last month and found the hotel to be quiet, comfortable and well placed in the area of Sarria with fairly easy metro access to central Barcelona. The buffet Breakfast was good enough without being exceptional. There is an attractive courtyard pool too but I unfortunately didn’t get chance to use it. The hotel is close to some very nice restaurants and coffee shops all within easy walking distance.

Fantastic and efficient check-in. The room was incredible, very spacious, clean & chic. The bed could fit 5 people! The room doors are rather strange. How are you meant to hang the “Do not disturb” sign without the door handle? Easy check out and the garage is excellent.