玛普托城市旅馆酒店(City Lodge Hotel Maputo, Mozambique)-住客评论

Guest user（其他） 2024-12-01
We had an excellent stay here. The rooms are well- appointed and the service excellent. The hotel went out of their way to accommodate our 05:00 departure with full breakfast available at that early hour! Thank you to Anneke Pienaar and staff
Guest user（夫妻／情侣） 2024-08-01
Excellence service with friendly employees. Special thanks to restaurant team who accomodated special dishes, with a commendable appreciation to Amos and Anaceto. Credit also goes to the reception and clearing teams. Will come back if opportunity arises.
酒店回复：
Dear Ms. Veronique, Thank you for kindly completing our online survey. We were very pleased to note that you rated us highly and will continue with our commitment to kindness and service excellence. Please let us know if there is anything we can improve on. We look forward to welcoming you as our guest to our hotels again soon. Yours. Sincerely Helder
Guest user（商务旅客） 2024-08-01
Excellent service and friendly staff. Commendable effort was made during our stay to accommodate for special dishes by the restaurant team. Special thanks for Amos and Antonio (cook) for going the extra mile. Credit also goes to the reception team and the cleaning employees. Nice stay
酒店回复：
Dear Mr. Christophe, Thank you for kindly completing our online survey. We were very pleased to note that you rated us highly and will continue with our commitment to kindness and service excellence. Please let us know if there is anything we can improve on. We look forward to welcoming you as our guest to our hotels again soon. Yours. Sincerely Helder
Guest user（商务旅客） 2024-06-01
Wonderful stay!! I stayed 2 weeks, in Maputo for business. The rooms were clean and spacious. Housekeeping was friendly and left the rooms so nice each day. Service in the hotel restaurant was phenomenal!! Amos and his team treated us so kindly and worked very hard to make each meal enjoyable. Breakfast was fresh and delicious. Lunch and dinner options were filling and good quality. Again, the service was really lovely. The front desk was so helpful in arranging transportation and accomdating our needs. I will stay here again when visiting Maputo!
酒店回复：
We are very pleased to note that you rated us highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Helder
Guest user（商务旅客） 2024-06-01
The rooms were super comfortable. The food was great and the staff was efficient and so kind (Kudos to Amos, António, SIlvino and Olinda). Our housekeeper too (Rosa and Anabela). The view from my room was beautiful too and the pool area was a nice hangout spot. Also it was relatively close to walk to Baía Mall that has dining options and a grocery store.
酒店回复：
We are very pleased to note that you rated us highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon. Kind regards Helder
Guest user（商务旅客） 2024-06-01
Very convenient for business travel. Nice service at the reception. Thanks!
Guest user（商务旅客） 2024-06-01
非常不错的酒店，第一次去莫桑，选择了这里，很不错的体验，下传还会选择这里。安全，房间干净卫生。安静。
Guest user（商务旅客） 2024-03-01
Stayed one night whilst changing planes. Clean and close to the airport
Guest user（Business travelers） 2023-11-01
This is the blandest hotel I have ever stayed in. Could be anywhere in the world, or nowhere. Location is just a little too far out. Plenty of hotels in town - two o tried to book in same price range were full. This place is empty. At breakfast and dinner there is just one waiter. So if a problem emerges that he has to deal with - as happened just now - you may be the only person in the restaurant but you will have to wait an age for him.to sort put some other customers bill from earlier in the day. Seems to be a choice by the hotel to keep staff at a minimum- there is a vending machine for snacks. Saving on printing too. The room has no information about the hotel. That is found in the cloud, accessed through a QR code. The cloud gives me a link to hit if I want to contact reception. That opens WhatsApp, which didn't work.So I go downstairs to inquire about laundry.... The problem here seems to be a South African chain looking to shred all costs and extract as much as possible. The few staff employed here are excellent - efficient, friendly, and helpful. If you want more of that, check the Mozambican guest houses in town
酒店回复：
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologies for the inconvenience or frustration you may have experienced.
Guest user（Business travelers） 2023-11-01
The hotel is well appointed, clean and the rooms are comfortable. It has everything needed to make a business (and probably leisure) stay comfortable. The price is also very competitive given other establishments in the area.
酒店回复：
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

客户评价 由实住客人提供的真实点评

Guest user（其他） 2024-12-01

Guest user（夫妻／情侣） 2024-08-01

Guest user（商务旅客） 2024-08-01

Guest user（商务旅客） 2024-06-01

Guest user（商务旅客） 2024-06-01

Guest user（商务旅客） 2024-06-01

Guest user（商务旅客） 2024-06-01

Guest user（商务旅客） 2024-03-01

Guest user（Business travelers） 2023-11-01

Guest user（Business travelers） 2023-11-01

客户评价由实住客人提供的真实点评