Thank you for your review Connie
Thank you Garth
Dear Allie,Thank you for taking the time to share your feedback.We’re pleased to hear you enjoyed the view; however, we are very sorry to learn about your experience with the fold-out bed and that it was not in proper condition during your stay. Had we been made aware that the rollaway was broken at the time, we would have replaced it immediately to ensure your comfort.Please note that we have issued a full refund for the rollaway bed. We sincerely apologize for the inconvenience this caused and for any frustration you experienced.We are reviewing this matter internally to ensure our rollaway beds are properly checked and that any maintenance issues are addressed before guest arrival. Your feedback is valuable and helps us improve our standards and service.Kind regards,Hotel Management
Thank you for your feedback Bernadine. We’re happy to hear you found the unit perfect and enjoyed the stunning view.We were not aware that the pool temperature was not at the proper level during your stay, and we appreciate you bringing this to our attention. The pool is intended to be heated, and we will have our maintenance team inspect the system to ensure it is functioning correctly.Thank you again for sharing your experience—we truly value your feedback
Thank you for your feedback Colin
Thats so lovely to hear Michele
Thank you for your feedback Ulrik
