Dear RikaT114 Receiving such happy and positive feedback from a returning guest is always so very special. Thank you kindly for taking the time to share these generous words about your most recent visit! We are delighted that you enjoy every stay and especially that you will visit again. I am truly happy that you are pleased with the service from the staff and that you love the food! We are looking forward to welcoming you back for some more Gracious Hospitality soon! Kind regards, Difford Louw General Manager
Dear Passport31256645926, Thank you for your feedback, and for taking the time to write about your visit. Thank you for sharing your experience of your overnight stay during your road trip around the Eastern Cape. We are delighted to hear that you found the room functional, the service very good, and the food superb. However, it is very unfortunate that you found that fact that we do not have an elevator lacking. We apologize for the inconvenience that this caused you. When you do visit again, please be sure to request a ground floor room. No need to be concerned about our ability to accommodate disabled guests. The Hotel offers a number of universal access bedrooms and every facility and public space on the ground floor is wheelchair friendly, with ramps everywhere. Management also made sure that our staff has ample and easy access to all linen, room amenities and cleaning material on the first floor. This ensures that there is very minimal need for them to use the stairs on any given day. We hope that you enjoyed the rest your trip around our Beautiful Eastern Cape. We look forward to welcoming you back to Royal St Andrews Hotel soon! Kind regards, Difford Louw General Manager
Dear nomandlan2025, Thank you kindly for your feedback, and for taking the time to write about your visit. The team is so pleased to see that you found our hotel very neat and top class! I are thrilled that you were impressed by the professionalism and hospitality of our staff, and enjoyed the delicious breakfast. Your generous words are truly appreciated and made the staff very proud and happy when i shared it with them. We hope that you will visit again soon! Kind regards, Difford Louw General Manager
Dear albertyn2020, This review means so much to us! Thank you for taking the time to write about your return stay with us. We are truly happy to hear that you had a great time with your colleagues and friends during your stay. Your generous feedback about our cuisine, conference facilities and staff are highly appreciated. I have shared your review with the team and they were delighted to see what you wrote! We look forward to welcoming you back again for some more of our Gracious Hospitality. Kind regards, Difford Louw General Manager
