客户评价
由实住客人提供的真实点评
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Positive Check in was quick, our room was on the ground floor by reception. The bed was comfortable enough. The vegetable curry they made for us was delicious. The staff that were on duty were really nice and helped where they can. Negative This definitely isn’t a 5* hotel as advertised. It’s more like a 3 or 4* homestay/ bedsit at best but it’s not a hotel. Our view was some of the village/mountain but mainly a roof, it was howling outside. There was heating in the room but not in the dining or area where you can chill. Because it seemed we were their only guests, they didn’t have much on the menu but they did rustle up a good veggie curry and an egg sandwich the breakfast box. In terms of prices of food, it was all in dollars and I thought it was on the pricy side (example: Fries was $10). The floor was slippery as they said they had polished it. The Bathroom was clean enough, toilet was broken, no mirror (you can see where it was), there was dirt and mould in small areas and the hot water didn’t work. We didn’t take a shower and left early the next day as scheduled. There air was damp, bed frame was broken and rickety, for me it was soft and comfy once I settled but my friend wasn’t comfortable at all! You cannot get Wi-Fi in the lounge were the fire place was. It was also cold but because of the wind, they could switch on the fire. It’s in the middle of nowhere, so ensure you have a car.
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"-" cons
First of all, I would like to focus on the road to the hotel. We rented a Honda wagon and could not get to the hotel without the help of four people pushing the car up the hill. The road is partially unasphalted. The hot water periodically flowed cool, weak pressure.
Since the hotel is located in the mountains, it was very windy and at night the wind could be heard through the door cracks and the balcony. Also, at about 4 am and until about 8 o'clock the rooster crowed continuously.
In addition, our booking through trip.com was the first for this hotel. The administrator asked several times on the day of check-in and check-out to show proof of payment, called to her management and asked us to talk to them about the payment.
"+" pros
Dinner and breakfast was well prepared.
The whole set of factors made our stay at this hotel, let's say, uncomfortable.
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Myself and several of our family members visited Forest Lake Hotel while we were visiting Sri Lanka from the U.S. Out of eight 4-5 star hotels we visited, this is one of my favorites. Great food, beautiful landscape, excellent service and love the location.
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i very good experience . as it is hidden in top of hills in nuwara eliya. thank you for the staffs they were very kind. and breakfast is amazing. and no words to explain about there food. everyone should experience this hotel.
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Spent 2 nights.it was a pleasant experience. Bedding was comfortable. Friendly and helpful staff. Positives Cleanliness Linen quality Room and dining are furnishings. Location Areas to improve Food quality and service. Road leading to the hotel need serious attention.
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斯科菲尔德森林和湖泊酒店预订电话：+8620-86009099
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其他咨询：+94-779920533 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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斯科菲尔德森林和湖泊酒店地址：
1, dimuthugama, 73, 22200 巴杜勒, 乌沃省, 斯里兰卡
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