卡拉特拉瓦酒店 - 限成人-住客评论

Guest（家庭旅游） 2025-11-01
Очень красивый отель. Номера шикарные!
Guest（Other） 2025-10-01
Great stay at a central luxury hotel . A must stay
酒店回复：
Dear Mr. Simpson, Thank you for sharing such a nice comment. We are delighted that you had a great experience and hope to have the pleasure of seeing you again.Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels
Guest（情侣） 2025-09-01
Very clean and newly decorated inside, and I liked the pink painting. The rooftop bar was chill and we liked the drink. Biggest problem is parking is very inconvenient - you either pay extra (need to reserve in advance) or had to park at the public parking lot yourself which is 800m away…The gym room was locked so we didn’t get to try out.
Guest（其他） 2025-08-01
Beautiful room with great view, amazing staff that were very receptive and helpful, and stellar housekeeping/hospitality. Difficult for taxi to get to due to the location but staff was very helpful with calling the taxi when we were heading to airport.
酒店回复：
Dear guest,Thank you very much for sharing such a thoughtful review. We are truly delighted to learn that you enjoyed the comfort of your room, the stunning views, and the warm service provided by our team. It is especially rewarding to know that our housekeeping and hospitality made a positive impression during your stay.We also appreciate your understanding regarding the location and transportation. Our team takes great pride in ensuring seamless arrangements for our guests, and we are pleased that we could assist you with your airport transfer.Your feedback is invaluable to us, and we look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels
Guest（其他） 2025-06-01
Beautiful hotel with super nice staff. No pool, but a nice view from the eating Terrace which also has a few couches. Unfortunately the sun is beating on them in the afternoon. Great location.. fantastic breakfast.
酒店回复：
Dear guest,Thank you so much for sharing your kind words with us. We’re delighted to know you enjoyed the charm of our hotel, the beautiful views from our terrace, and our fantastic breakfast. It’s also wonderful to hear that our team made you feel welcome and well cared for during your stay.We appreciate your feedback regarding the sun exposure on the terrace in the afternoon. This is valuable input, and we’ll certainly take it into consideration as we continue enhancing the comfort of our outdoor spaces.It was a true pleasure having you with us, and we look forward to welcoming you back for another memorable stay.Warm regards,Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels
Guest（家庭旅游） 2025-06-01
海景不错，设施有点旧
Guest（其他） 2025-05-01
A wonderful hotel. Quiet, attentive and courteous staff throughout. Beautifool rooftop provides great drinks and tapas. Close to every landmark.
酒店回复：
Dear guest, Thank you very much for taking the time to share such a lovely review. We’re delighted to know that you enjoyed the peaceful atmosphere of our hotel and the warm, attentive service from our team.It’s wonderful to hear that you appreciated our rooftop terrace — it truly is a special spot to enjoy drinks and tapas while taking in the surroundings. We’re also glad our central location made it easy for you to explore the city’s landmarks.It was a pleasure having you with us, and we look forward to welcoming you back for another exceptional stay.Warm regards,Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels
Guest（与好友旅游） 2025-05-01
There were no amenities that were provided except a poor functioning hairdryer, body gel, shampoo, conditioner, and body lotion. Slipper were found, but the robes were in a drawer and not located until checkout. There were no instructions given about the room or a tour of the room. The lighting of the room was very poor--we could not see a thing to even put on our make-up. The vanity mirror was full of dust. The shower leaked and made a water mess after each use. The city view offered was not a view at all; it was a building across the alley 5 feet away. The entire stay was disappointing. Service needs to improve drastically. Go to a hotel in Barcelona to see how kind and attentive the hotel workers are to their guests. Provide Q-tips and tissue for your guests at least. This was a disappointment stay overall. Not a vacation and especially not worth the price. We lost time in our lives we cannot get back. It was a horrible experience.
酒店回复：
Dear guest,Thank you for taking the time to share your experience with us. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely regret the inconveniences you encountered. Please accept our heartfelt apologies for the issues you described, from the amenities and lighting to the room presentation and service. This is certainly not the level of experience we strive to provide.Your feedback regarding the room orientation, amenities, and overall service has been carefully noted and will be shared with our management team for immediate review and improvement. We deeply regret that these shortcomings impacted the enjoyment of your stay and the memories of your trip.We are committed to offering warm, attentive service and comfortable accommodations to all our guests, and it’s clear we fell short during your visit. We truly appreciate your honest and detailed observations, as they are invaluable in helping us raise our standards.While we cannot change your past experience, we hope you might give us the opportunity in the future to restore your confidence in us and offer the level of hospitality we are known for.Warm regards,Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels
Guest（其他） 2025-05-01
My wife and I recently spent a week in Mallorca, and stayed at the Calatrava Sea House throughout our stay. We were so pleased with the exceptional service provided by the staff members there, beginning with a very warm welcome, detailed attention to our requests during our stay (e.g. request for recommendations for restaurants, travel tips, and scheduling time in the spa), and assistance with a revised timetable for departure. The location near the Cathedral was a perfect basis for various sight-seeing and dining excursions, the accommodations themselves were extremely comfortable with plenty of space for relaxing, the breakfast on the rooftop was a memorable experience each and every day (a very tasty variety of foods, and an extraordinary view of the harbor), and the staff was also very well-mannered and provided very helpful responses to all of our questions on a consistent basis. We could not be more pleased with our experience at the Calatrava Sea House, and are already recommending it to our friends and family. We will definitely stay there again (and again) on any/all future trips to Mallorca. VERY HIGHLY recommended!!
酒店回复：
Dear guest,Thank you so much for taking the time to share such a thoughtful and generous review. We are truly delighted to know that your stay with us was such a memorable experience from beginning to end.It’s wonderful to hear that you felt warmly welcomed and well cared for throughout your visit, and that our team could assist with everything from personalized recommendations to travel arrangements. We take great pride in offering attentive, genuine service, so your kind words mean a great deal to all of us.We’re equally pleased that you enjoyed the comfort of your accommodations, our privileged location near the Cathedral, and of course, the rooftop breakfasts overlooking the harbor.Knowing that you are already recommending us to friends and family is the highest compliment we could receive. We truly look forward to welcoming you and your wife back on your next visit to Mallorca for another exceptional stay.Warm regards,Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels
Guest（情侣） 2025-02-01
Perfekte Lage um die Altstadt zu erkunden. Hotel, Service und Sauberkeit auf sehr hohem Niveau. Wir kommen gerne wieder.
酒店回复：
Dear guest,Thank you for your review.Best regards,Miguel Rechtern | Hotel ManagerHotel Calatrava | It Mallorca Hotels

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-11-01

Guest（Other） 2025-10-01

Guest（情侣） 2025-09-01

Guest（其他） 2025-08-01

Guest（其他） 2025-06-01

Guest（家庭旅游） 2025-06-01

Guest（其他） 2025-05-01

Guest（与好友旅游） 2025-05-01

Guest（其他） 2025-05-01

Guest（情侣） 2025-02-01

客户评价由实住客人提供的真实点评