At morning i saw hot water was not coming so I call the reception and complaint about these but after we conpalin then also it was same....no use of complain...in these weather if hot water is not provided its really very disappointment.....
The hotel is really nice and clean. Located near Darjeeling station and 15 minutes walking distance to Mall road. The hotel has huge veg resturent which is really good.However I face little minor issue like hot water problem in bathroom. It has kanchanjunga view room.
Staff was great— helpful and friendly. The hotel is strictly veg with no alcohol. So if you are looking for some eggs, meat or beer, you are out of luck. The room had a nice balcony with a fantastic view of the 3rd tallest mountain in the world — kangchenjunga. TV had remote control issues which was irritating. Close to taxi stand and a few hundred yards from the train station.
5/5 Stars We had an unforgettable stay at Udaan Himalayan Suites and Spa! The architecture and ambience were stunning, with breathtaking views of snow-capped Mt. Kanchenjunga. The staff, particularly Yankila Tamang, provided exceptional service with warm hospitality. Housekeeping was impeccable. However, some areas for improvement: WiFi connectivity was patchy, Tata Sky setup box wasn't working, and room amenities like slippers and hair dryer were missing. Adding recreational activities like books, newspapers, table tennis, pool table, and carom board would enhance the experience. Overall, Udaan's natural beauty and excellent service made our stay truly memorable. Highly recommended!
Warm welcome.. Excellent room. Kenchenjenga view from room. Restaurants was best part, all food price were priced nominal and excellent in taste. Morning breakfast Buffet was excellent. On weekend live music and song by an artist at restaurant. My full 2 days itinerary was planned by hotel staff and arranged driver. They prepared excellent kadha for my wife for her sore throat at crucial time which helped her to enjoy the trip. Hotel looks new , fresh and shines. 3 nights at Udaan was enjoyable stay.
I stayed at udaan resort...Food was delicious specially Sourav was very cooperative and humble and blacony view was awesome….I highly recommend this recommend this ..I definitely come next time…Thank you for nice service……………………………..
I Stay at udaan himalayan resort..Service was very nice especially Sourav was very cooperate and humble..I highly recommend this hotel..View was awesomesatisfied but sourav was very humble..Thanks you for nice........................
Amazing Property… everything was just perfect. The staff, the rooms, the food, cleanliness…. Not one thing I can raise a finger on.. anytime I visit Darjeeling, I would only stay here. Even the location is amazing, and not to forget the amazing view from the balcony rooms
The staff are friendly but less enthusiastic. The food which provided in restaurant was expensive but with less variety and quantity. The room is clean but with a lot of flies.
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