Dear Kenjiyeo, Thank you for sharing your feedback to us. We appreciate you taking time to write us a review. Your comments are well noted. Rest assured that these will be looked into so we can improve our services more. We hope to welcome you back again soon!Regards, Luz Mirandilla-BacarGuest Service Manager
Dear khood82, Thank you for sharing us your feedback. We appreciate your honest comments and we will seriously look into improving this aspect. We hope to welcome you back again soon! Regards, Luz Mirandilla-BacarGuest Service Manager
Thank you for sharing your feedback with us. We apologize for the slow water pressure you experienced. We will relay this information to the respective team members and ensure the issue is rectified to avoid recurrence in the future. We look forward to welcoming you back for another great stay!Regards,Rodney ManabatAssistant Manager, Guest Service
We are very glad to know that you felt safe staying with us. Thank you for your valued patronage. We hope to welcome you back again!Regards,Rodney ManabatAssistant Manager, Guest Service
Thank you for staying with us. We regret to hear that you had difficulties operating the induction stove during your stay. We have a guide on how to operate the appliances in the room. Our apartment compendium, placed inside the room, includes a QR code that will lead you to our appliance guide. Alternatively, our staff are glad to assist you with using the appliances in the room should you need assistance. We hope to welcome you again soon!Regards,Rodney ManabatAssistant Manager, Guest Service
We appreciate your feedback about how you found our rooms clean and spacious, and at the same time, found the location convenient for you. Thank you for the kind words toward our staff as well. We hope to welcome you back again!Regards,Rodney ManabatAssistant Manager, Guest Service
Thank you for your feedback. We are glad to hear that you had a great stay with us. We look forward to welcoming you back again.Regards,Rodney ManabatAssistant Manager, Guest Service
Thank you for staying with us. We are very glad to hear that you had a pleasant stay and found Citadines an excellent location for an accommodation establishment. We look forward to welcoming you back again soon!Regards,Rodney ManabatAssistant Manager, Guest Service
Dear Tart,Thank you for taking the time to share your experience with us from your recent visit. We are very glad to hear that you had several delightful moments with us. Allow me to acknowledge your feedback on the breakfast and relay them to our breakfast service provider for improvements. With regards to the transportation services we offer, we recommend advanced reservations since the availability of our drivers are tight, especially for airport transfer services. We look forward to welcoming you back again soon!Regards,Rodney ManabatAssistant Manager, Guest Service
Greetings! Thank you for sharing your feedback to us! We have noted your comments for improvement. Rest assured that we have already communicated this with our partner restaurant to enhance the quality of their food. We thank you for sharing this. We look forward to seeing you again.Luz MirandillaGuest Service Manager
