客户评价 由实住客人提供的真实点评

酒店回复：

Dear Guest,Thank you so much for taking the time to provide feedback on your stay at our hotel. We value every piece of feedback you give us, and we are deeply sorry to hear that you encountered some issues with your accommodation and breakfast experience.Regarding the lighting in the room, we will immediately work on improving the lighting fixtures to ensure all rooms have adequate light and provide a more comfortable accommodation environment for our guests.Concerning the breakfast, we sincerely apologize. We acknowledge that the quality and presentation of the breakfast did not meet our standards, nor did it meet your expectations. The small portion sizes and the cleanliness of the tables are areas that we need to improve immediately. We will enhance the cleaning efforts in the breakfast area to ensure the tables are clean and free of stains. At the same time, we will redesign the breakfast menu and portion sizes to meet the needs of our guests.Regarding the messiness in the breakfast area, we will strengthen the management and maintenance of the breakfast area by our staff to ensure that the food is neatly arranged and the environment is clean and tidy.Your feedback is extremely important to us, as it helps us identify areas that need improvement. We promise to take immediate action to address the issues you raised and ensure that all our guests enjoy high-quality service and a comfortable accommodation experience.Thank you again for your feedback, and we hope that you will give us the opportunity to let you experience our improved services in the future.Wishing you a happy life!

酒店回复：

亲爱的客人您好！感谢您入住梦回藏情villa·吉莱登精选酒店。很高兴看到您对酒店的认可和分享。我们距离【??????独客宗古城中心步行时间5分钟??】【??机场车程10分钟??】【??高铁站车程10分钟??】【??汽车站车程8分钟??】，众多美食、当地风土人情汇聚於酒店附近~我们酒店开业至今，以提供温馨舒适的住宿环境为基础，努力向满足宾客香格里拉旅行需求为愿景，11月酒店新增多项增值配套设施和服务【??C栋自助洗衣房??】【??医用供氧机??】【??免费提供藏服拍照打卡??】【?24小时自助茶饮、现磨咖啡供应?】【??入住无忧小单品使用：品牌护肤品、卸粧水、洗脸巾等等??】还可以为您提供美食/路线规划，让您旅行无忧。清晨醒来後在炊烟了了的古城里，开启您美好的香格里拉之旅吧~

酒店回复：

【??酒店可见地标转经筒??】【??免费提供藏服拍照打卡??】【?独客宗古城为数不多的室内免费停车场?】天青色等烟雨，而我在等你。感谢亲亲您对我们梦回藏情villa·吉莱登精选供氧酒店的认可，很高兴能给您的香格里拉之行带来美好的体验，满意只是起点，惊喜和感动才是我们的最终目标。能聚在一起，就是缘分。我们会继续用心做好每一个细节，让每一间客房都更加具有温度和情感，让一景一物都具有故事和文化，是我们一直努力和完善的方向。期待再次回家！祝您旅途愉快~