Patrick, merci beaucoup pour votre commentaire?! Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement central, la proximité des attractions et le parking pratique. Nous espérons avoir le plaisir de vous accueillir à nouveau et que vous passerez un agréable séjour en famille.
Thank you for sharing your experience Claire,We hope to see you again if you come back to the city!
Dear Ruby,Thank you for your feedback. We’re sorry the stay didn’t fully meet your expectations.We’d like to note that we did respond to your request and provided the extra blankets as soon as they were requested. We regret that this wasn’t enough to improve your experience.We appreciate your comments and will continue working to improve.Best regards
Hola PilarLamentamos que tu experiencia no haya sido plenamente satisfactoria. Nuestro alojamiento recibe mantenimiento regular y procuramos que todo esté en buenas condiciones para cada nuevo huésped. Si algo no cumplió con tus expectativas, como el colchón o el secador, nos hubiera encantado saberlo durante tu estancia para poder ofrecerte una solución inmediata.En cuanto a la ropa de cama, elegimos materiales prácticos y neutros que faciliten una limpieza frecuente y eficiente, siempre priorizando la higiene, aunque entendemos que las preferencias personales pueden variar.Un saludo,
Dear Jessica Thank you so much for your review and kind words about the location, we’re very glad to hear you enjoyed the central area and that everything was within walking distance.We’re sorry about the construction noise during your stay, unfortunately, that’s something beyond our control. We also appreciate your feedback regarding the missing bedding for the sofa bed; had we known, we would have been happy to provide it right away.We’re pleased to hear that everything else was clean and in good condition. You’re always welcome back anytime!Best regards,
Thank you for staying with us and sharing your experience Mara.We hope to see you again soon!
Thank you for sharing your feedback. We're glad to hear you appreciated the apartment's location. We apologize for the inconvenience regarding the noise, hot water, and towels; we've taken note of your comments and will review and improve these areas. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.
Thank you so much for your fantastic review. We're delighted to hear you enjoyed the apartment, its location, and the welcoming atmosphere. It was a pleasure to be able to quickly assist you with the extra towels. We would be happy to welcome you back; thank you for recommending us. ??
Thank you for staying with us and sharing your experience vincenza, it will help us to improve.However, We would like to know these issues during your stay to allow us assist you and make it 100% satisfactory.We hope to see you again if you come back to the city.
Hello Karin,Thank you for choosing us and sharing your comments, it will help us to improve.We just want to remind that this is a self-service apartment with all the amenities you can need for a comfortable stay. Although the apartment is equipped with a washing machine and cleaning stuff, you could always request an extra cleaning.Please, keep this in mind in your next visit.Thank you :)
