Thank you so much for your wonderful review! The guest pantry is a more recent addition to our property, so it's great to know our guests find it useful. We hope to host you again sometime soon!
Great to hear! Yes, our forested community feels more like cottaging than a hotel, I find. Can't wait to host you again next year.
Thank you so much. Yes we get so much great feedback for our mattresses. We're so glad you mentioned it as we've recently outfitted all the rooms with new ones. We'd love to host you again soon.
Thank you so much for the kind words - we’re so glad you enjoyed the charm of your room! On Saturday nights we have a security guard on site simply to ensure a relaxing environment for all of our guests. We truly appreciate your feedback and hope to welcome you back again soon.
Thank you so much for the wonderful review! We take a lot of pride in our housekeeping team, I'll be sure to pass your compliments onto our staff. We look forward to hosting you again for your next stay to Niagara.
Thank you so much for the wonderful review. We're so glad you got to enjoy some relaxation in the Lounge, and I'll be sure to pass your compliments onto our staff. We hope to host you again soon.
Thank you so much for your review. Our sincere apologies that your stay was not up to our usual high standards. Our Guest Pantry is a new amenity this year and it would seem we're experiencing some hiccups that we will address promptly. We truly appreciate your feedback. We will review each point in our team meetings to be sure we can make all possible improvements.
Thank you so much for your wonderful review and pictures! We’re thrilled to hear Matt and the team helped make your stay so comfortable. The cafe is new this year, so it's great to know you enjoyed the relaxing atmosphere. We’ll be sure to share your kind words with everyone here, and we can’t wait to welcome you back to The Kent on your next visit!
Thank you so much for your kind review! We’re so glad you enjoyed your stay - it’s always our goal to make sure guests have everything they need, even toothpaste! It’s wonderful to hear you’d stay with us again, and we’d love to welcome you back soon.
