泗水雷金特里斯酒店-住客评论

Guest（Business traveler） 2026-01-01
Good Hotel in city center of Surabaya, always like to stay here because the Breakfast amazing. Traditional food with home taste
酒店回复：
Dear RXT Digital,Hello from Regantris Surabaya,Thank you for sharing you staying experience with us and utmost rating given at Trip.com. We feel so proud as our products and services have met you expectations. It is our commitment to give the best for every guest. Once again thank you for being our guest. We look forward to welcoming you back at your soonest convenience time.Warm regards,Fajar PutraCluster Front Office Manager
Guest（Family） 2026-01-01
First time I arrived I thought it was a little outdated. Then when I saw the room doors they look strange too, but I could easily walk past that. Room needs some renovation or upgrade. One of the front office staff were not even giving off smile (the male one), but yeah I didn’t want to give him too much attention. Didn’t try their breakfast buffet so I cannot comment on that. Tried their soto ayam dish a la carte and it was quite comforting. There was snacks provided, that was well appreciated. Also the housekeeping lady was nice and polite. Overall I may have to put this hotel as a second option next time I’m coming to Surabaya.
酒店回复：
Dear Yohana Setiati,Hello from Regantris Surabaya,Thank you for sharing your staying experience with us and rate given at Trip.com. We love to hear that you put us as your option shall you visit Surabaya in the next time. Our staffs are working at their utmost to pamper and indulge every of our guest to ensure they get memorable staying experience with Regantris Surabaya. Once again thank you for being our guest. We look forward to welcoming you back at your soonest convenience time.Warm regards,Fajar PutraCluster Front Office Manager
Guest（Solo traveler） 2025-12-01
Very nice hotel for solo traveller with budget, near many good cafes & restaurants. Not too much amenities though
Guest（独自旅游） 2025-11-01
房间不小，里面有零食，水，免费的早餐，酒店有洗衣服服务，每天都会有人来打扫衞生，只要是收费的都会标有价格，不会乱收费，前台也很好，最大的魅力就是提出问题解决问题，不拖拉，效率很高，可以存行李，免费的呦
酒店回复：
尊敬的周州邹边全世杰：来自泗水丽晶酒店的问候！感谢您分享入住体验，并在 Trip.com 上给予我们最高评价。我们的产品和服务能够满足您的期望，我们深感荣幸。我们始终致力于为每一位宾客提供最佳体验。再次感谢您选择入住我们酒店。期待您下次光临。此致，Fajar Putra酒店前台经理
Guest（Solo traveler） 2025-10-01
Loved the amenities, staff was exceptionally helpful and kind. Great cost/quality balance and location. Very clean and comfortable. Next door to nice natural healthy shop and great coffee places. I would definitely go here again!
酒店回复：
Dear Daniel Louis S.,Hello from Regantris Surabaya,Thank you for review shared. It is so tremendous feeling to hear you feel satisfied with our products and services. We sure you had nice priceless moment upon your stay. Once again thank you for your complimentary in our amenities, cleanliness, location, and our services. We look forward to welcoming you back at Regantris Surabaya to create another satisfying experience.Sincerely yours,Fajar PutraCluster Front Office Manager
Guest（独自旅游） 2025-10-01
I just stayed here for a few hours, had a good power nap before heading for my tour! The front desk lady was very supportive when the one room had worms coming from the toilet and she gave me another room. Thank you ?? there some nice restaurants near to the hotel.
酒店回复：
Dear Jyotika Joy,Hello from Regantris Surabaya,Thank you for review shared. It is so tremendous feeling to hear you feel satisfied with our services. We sure you had good quality of power nap before you continue your tour. Once again thank you for your complimentary in our location and our services. We look forward to welcoming you back at Regantris Surabaya to create another satisfying experience.Sincerely yours,Fajar PutraCluster Front Office Manager
Guest（与好友旅游） 2025-10-01
Kamarnya kurang bersih. Sabunnya cair sekali seperti air sampai tidak keluar busanya Ac dingin Kamarnya berisik karena dekat jalan raya dan kamar lain yang buka tutup pintu keras sekali Proses check in nya lama karena yang melayani hanya 1 orang Stok hair dryer habis, jadi ga bisa pinjam
酒店回复：
Dear Mr/s. .....,Hello from Regantris Surabaya,Terimakasih atas kepercayaan yang telah diberikan kepada kami selama kunjungan Anda di Kota Surabaya. Kami sangat senang dengan ulasan dan saran yang dibagikan oleh pelanggan kami. Hal ini kami rasa penting guna meningkatkan kualitas pelayanan dan produk secara konsisten setiap harinya. Kami mohon maaf atas beberapa kondisi yang Anda alami selama menginap. Kondisi tersebut tentu saja tidak menggambarkan komitmen kami untuk memberikan pelayanan yang terbaik untuk setiap pelanggan. Saran Anda sudah kami sampaikan kepada pimpinan Departemen terkait untuk dilaksanakan perbaikan agar tidak terjadi kembali di masa depan. Sekali lagi kami ucapkan terimakasih untuk waktu yang telah Anda luangkan dalam mengulas kami. Kami berharap dapat menyambut kedatangan Anda kembali di Regantris Surabaya dalam waktu dekat.Salam hangat,Fajar PutraCluster Front Office Manager
Guest（家庭旅游） 2025-06-01
bagus, bersih, dekat ke TP krn daerah tengah kota
酒店回复：
Dear Mr/s. .....,Hello from Regantris Surabaya,Terimakasih kami ucapkan karena telah memilih kami sebagai hotel pilihan selama Anda beraktivitas di Kota Surabaya. Kami sangat bahagia mendengar Anda mendapatkan pengalaman menginap yang sangat berkesan. Lokasi Regantris Surabaya sangat strategis karena berada di tengah kota. Anda bisa mengakses tempat-tempat wisata maupun kuliner favorit dengan mudah melalui transportasi umum maupun kendaraan pribadi. Sekali lagi kami ucapkan terimakasih karena telah menjadi tamu kami. Kami menantikan kedatangan Anda selanjutnya di Regantris Surabaya.Salam hangat,Fajar PutraCluster Front Office Manager
Guest（情侣） 2025-06-01
Kamar bersih, lokasinya strategis, staffnya ramah2 dan untuk sarapan juga enak2 tidak ada yg zonk rasanya ?? bakal balik kesini lagi kalo ke sby ??
Guest（Solo traveler） 2025-05-01
Untuk hotel nya lumayan bersih dan bagus. Dan staf nya ramah

客户评价 由实住客人提供的真实点评

Guest（Business traveler） 2026-01-01

Guest（Family） 2026-01-01

Guest（Solo traveler） 2025-12-01

Guest（独自旅游） 2025-11-01

Guest（Solo traveler） 2025-10-01

Guest（独自旅游） 2025-10-01

Guest（与好友旅游） 2025-10-01

Guest（家庭旅游） 2025-06-01

Guest（情侣） 2025-06-01

Guest（Solo traveler） 2025-05-01

客户评价由实住客人提供的真实点评