客户评价
由实住客人提供的真实点评
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Ανετη διαμονη, σε καινουριε? εγκαταστασει? και με φανταστικ? θ?α. Ειναι πολυ καθαρ?, και το προσωπικ? πολ? εξυπηρετικ? σε καθε περιπτωση που χρει?στηκε. Το πρωιν? καθ?? και το φαγητ? του εστιατορ?ου ηταν υπ?ροχο και νοστιμο.
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Not what you expect of a ‘5-star’ hotel. I was given ‘one of the best rooms’ - incredible sea view but right by the elevator and staircase overlying the restaurant. It was incredibly noisy, with staff and residents (mainly staff) talking and laughing loudly well after midnight and, given the paper thin walls, it was very disturbing. The food was bad. I’ve had better a better experience in 3-star hotels. Don’t expect luxury or a 5-star service, you’ll be disappointed. Ps: the coffee and drinks were good.
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Visited second time this December, severe changes were made that made my stay even more magical. Best hotel for a Christmas Escape in Lesvow.
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Πεντακ?θαρο ξενοδοχε?ο με ?νετα δωμ?τια. Πολ? ωρα?α θ?α απ? τα δωμ?τια και το εστιατ?ριο. Το service του εστιατορ?ου ?ταν πολυ εξυπηρετικ? και το φαγητ? πενταν?στιμο. Στο spa οι κοπ?λε? ?ταν επαγγελματ?ε? και οι πισ?νε? καθαρ??. Πολλ? συγχαρητ?ρια στην υποδοχ? που απ?ντησε σε κ?θε μα? ερ?τηση .
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Lovely and spacious rooms, quiet and relaxing. Very kind people. I lost my keys there and they managed to be sent to me. Many thanks.
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?ριστη εμπειρ?α. Πολ? ?μορφο ξενοδοχε?ο, καινο?ργιο με ωρα?ε? εγκαταστ?σει?. Π?ραν τη? εσωτερικ?? πισ?να?, χρησιμοπο?ησα και το spa που ?ταν ?ψογο. Θα το επισκεφτο?με ξαν? στο μ?λλον.
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I had high expectations for my stay at this hotel, having booked nearly a year in advance for a wedding on the island. Initially, communication leading up to my visit was prompt and professional, which set a positive tone. Unfortunately, my experience during my stay fell far short of the 5-star service I had anticipated. Customer Service and Communication: The check-in process was where my concerns began. I had previously arranged via email for a personal driver to take me to several points of interest. However, when I arrived, the staff member checking me in seemed reluctant to help, despite having received clear instructions in our email correspondence. After a delay, the request was finally handled, but only after I had to follow up multiple times. This lack of attention to detail and communication from the staff was disappointing, especially in a luxury hotel setting. Room Condition: The room itself was clean, but incredibly basic for a 5-star property. There were only 4 hangers provided, and despite requesting more, I received just 3 additional ones. The safe in the room was faulty, requiring multiple visits from maintenance to fix it, which was both time-consuming and frustrating. Additionally, the TV remote didn’t work and needed to be fixed as well. A hotel of this calibre should ensure that everything is in working order before guests arrive, rather than creating inconvenience after the fact. Facilities and Service: Another area of concern was the pool towels. On several occasions, the towel basket by the pool was empty, and when I asked the Pool Bar staff for assistance, I was told to go to reception to collect towels. This was inconvenient, especially considering the expectation of service at a 5-star property. When I voiced my frustration at reception, the staff member finally agreed to have the towels sent to the pool, but only after I had made my concerns known. This lack of proactive service was disappointing. Breakfast and Dining: The breakfast offered a decent variety, but the quality was average at best. The food did not meet the high standards one would expect from a hotel of this calibre. Sadly, this trend of mediocrity extended to all dining options. Remote Location: The hotel’s location is quite remote, with no nearby conveniences such as stores or additional dining options. Should you need something like a convenience store or to visit another restaurant, you’ll need to take a taxi and travel at least 15 minutes. This lack of nearby amenities further limits the overall experience. Conclusion: While the hotel is clean and the staff did eventually address some of my concerns, the overall experience did not live up to the 5-star rating I was expecting. A luxury hotel should provide seamless service, attention to detail, and a level of comfort that was noticeably missing during my stay. I would recommend that the management focus on improving communication, ensuring that maintenance issues are resolved before check-in, and enha
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LOCATION AND VIEW EXPECTACULAR BREAKFAST AND STAFF EXCELENT PRICE FOR SERVICES AND AMENITIES HIGH STAFF NEED UNIFORMS AND BETTER ENGLISH ALSO MORE SMILES PLEASE A LA CART MENU AND STAFF NEEDS INPROVEMENTS
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Adadaki en nezih otel
Otel ve odalar? ***et temiz.K?z?m i?in ekstra yatak at?ld?. Bundan ?ok memnun kald?m. Kahvalt?s? ***et yeterli a??k büfe ama yemekleri i?in ayn? ?eyleri s?ylemeyece?im. Plaj? ta?l?k denize girmek i?in elveri?li de?il yola s?f?r ?nünden otobüs ge?iyor. Merkeze ula??m kolay. Tercih edilebilir bir otel. ?al??anlar ilgili ve güler yüzlü.
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?ehir merkezine uzak ama harika bir otel. manzara harika, servis ayn? ?ekilde... Plaj ta?l?k ama p?r?l p?r?l bir su. Tur ile gittik, ama her detay gibi buras? da mükemmel idi...
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神话海岸健康度假酒店预订电话:+8620-86009099
(电话忙线或无人接听时,请在线预订!)
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其他咨询:+30-6979792192 (交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等)
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神话海岸健康度假酒店地址:
Agrilia Kratigou, 81100 米蒂利尼, 希腊
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