Dear Guest,Thank you for sharing your feedback with us.We appreciate your honest comments and are glad to hear that our service team, especially Christopher and the team, made a positive impression during your stay. Your comments regarding pricing and value have been noted and will be reviewed internally.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you again in the future.
Dear Guest,Thank you for your review and for sharing your experience.We note your comments regarding location and check-in. Our property is a serviced apartment offering basic, practical accommodation, and access details are provided prior to arrival to help guests plan accordingly.We are glad to hear that you found the bed comfortable and appreciate your feedback.
Dear Mr Ahmed,Thank you very much for your thoughtful and detailed review.We truly appreciate your understanding of our value-for-money positioning and are glad to know that your stay was satisfactory for the price paid. It is also nice to hear that our team was able to assist with the late check-in due to your delayed flight.We look forward to welcoming you again on your future visits to Singapore and wish you all the best with your treatment.
Dear Guest,Thank you for your review. We are sorry to hear that you felt disappointed with our service.Our team is committed to assisting every guest with courtesy and professionalism. While there may have been moments of delay or miscommunication, we assure you that our staff always aims to resolve matters promptly and respectfully.We sincerely apologize if your experience fell short of this standard and will use your feedback to further train and improve our service delivery.Warm regards,Management of ISA @ 10 Raeburn Park
Dear infinitezazz,Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the amenities, cleanliness, service, and convenient location of our property.We appreciate your constructive note regarding the hallway acoustics and the electronic locks, and we will take this into consideration to improve our guests’ experience.It was a pleasure hosting you, and we hope to welcome you back on your next visit to Singapore.Warm regards,ISA Management
Dear Guest,Thank you for sharing your experience, and we apologize for the inconvenience upon your late arrival. As a serviced apartment concept, our reception operates within specific hours to provide guests with privacy and a peaceful environment. However, our duty staff remains contactable at all times for check-ins outside those hours.Regarding your room concern, we have reviewed the issue with our housekeeping and pest control teams to ensure that all rooms undergo additional inspection and cleaning before each arrival.We appreciate your feedback and will continue working to ensure smoother check-in experiences and higher housekeeping consistency.Warm regards,Management of ISA @ 10 Raeburn Park
Thank you for the perfect rating! ?? We’re delighted you enjoyed your stay and found our staff accommodating. We look forward to welcoming you back to Raeburn Park! – Wibi, Sales Executive
Dear GuestThank you for your feedback. We sincerely apologise for the difficulties you faced finding our location and for the delay in attending to you at the main door. We understand how stressful this must have been, especially with your phone battery running low. We will review our guest arrival procedures to prevent this from happening again.We appreciate your understanding and hope to provide a smoother experience should you stay with us again.Warm regards,WibiSales ExecutiveInternational Service Apartments
Dear Guest,Thank you for the wonderful review! We’re delighted to hear you had a pleasant stay and appreciated the cleanliness, amenities, and especially Than Tun’s helpful service. We look forward to welcoming you back on your next visit to Singapore!Warm regards,WibiSales ExecutiveInternational Service Apartments
