客户评价 由实住客人提供的真实点评

酒店回复：

Dear Our Valued Guest,Thank you for sharing your wonderful feedback.We’re delighted to hear that you enjoyed the great view, excellent service, and all the facilities during your stay at Onsen at Moncham.We look forward to welcoming you back for another memorable visit soon.Warm regards,Onsen at Moncham Team

酒店回复：

Dear Our valued guest,Thank you very much for taking the time to share your experience at Onsen @ Moncham. We are delighted to hear that you enjoyed the peaceful atmosphere and your time to relax at the resort.We would like to mention that we have designed the Karesansui garden to create a calm and relaxing atmosphere while ensuring privacy for our guests. We appreciate your feedback regarding the view from the public onsen and will take it into consideration to improve the experience further.We look forward to welcoming you back again to enjoy the serene and relaxing atmosphere once more.Warm regards,The Onsen @ Moncham Team

酒店回复：

Dear Our Valued Guest,Thank you very much for sharing your experience at Onsen @ Moncham. We are delighted to hear that you enjoyed our service and the peaceful, charming atmosphere—perfect for unwinding and relaxing.We look forward to welcoming you back again for another calm and restorative stay.Warm regards,The Onsen @ Moncham Team

酒店回复：

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酒店回复：

Dear Khun Oleg,Thank you so much for your lovely review and kind words. We're truly delighted to hear that your stay with us was such a special and memorable one.It was our pleasure to offer you the complimentary upgrade, and we're so happy you enjoyed the room, the beautiful surroundings, and especially the private onsen experience — a favorite for many of our guests seeking true relaxation.Your appreciation means the world to our team. We’re so grateful you chose to stay with us and even more so that you’re recommending us to others visiting Chiang Mai.We hope to have the pleasure of welcoming you back again soon for another peaceful and rejuvenating escape.Warm regards,Onsen@Moncham Team

酒店回复：

Dear Our Valued Guests,Thank you very much for choosing to stay with us and for taking the time to share your experience.We’re pleased to hear that you enjoyed the beautiful scenery and onsen. Regarding transportation, as we are located in the mountains, access by local taxis can be limited. Our transfer rates are thoughtfully benchmarked against nearby accommodations and airport taxi services, and we assure you that there is no intention to overcharge.As a gesture of hospitality, we were pleased to provide your family with a complimentary upgrade from our Eco transfer to the Family Van transfer for added comfort.For dining, the water we serve is premium mineral water and is charged according to our standard menu pricing. While we are surrounded by nature, we take preventive measures against insects and provide repellent in every room for your comfort.We sincerely hope this clarifies any concerns, and we truly appreciate your visit.Warm regards,Onsen@Moncham

酒店回复：

Dear Valued Guest,Thank you so much for your 5/5 review!We’re thrilled to hear that your experience at Onsen@Moncham felt like a journey to another country. It’s wonderful to know that our unique atmosphere provided such a memorable and immersive experience for you.We look forward to welcoming you back for another extraordinary stay.Warm regards,Onsen@Moncham