布法罗市中心雅乐轩酒店-住客评论

Guest（Couple） 2025-11-01
Clean room. Easy access to parking garage.
Guest（Other） 2025-11-01
Rude security staff. Heat system cracked and banged all night. Toilet wouldnt flush
Guest（Family） 2025-09-01
The stay was rocky from the start, the staff was very rude. Called the front desk a couple different times with no help. The food isn’t available all day. When we asked about food the front desk said “you’re calling the front desk.” The staff ruined this stay.
Guest（Other） 2025-08-01
Great place to stay, but there is a club on top of the hotel. Hotel does give you ear plugs. Great scenery as well.
Guest（家庭旅游） 2025-03-01
Very clean. The bar manager was quite friendly and appreciated his service and professionalism
Guest（与好友旅游） 2025-03-01
i was triple billed, broken fridge, broken tv, it was a queen bed not a king, steam room was not working and screaming kids in the pool
Guest（其他） 2025-03-01
Housekeeping knocked on the door once then proceeded to use their key to come in. I had the dnd hanging on my door. Check out wasn’t until 12pm this happened 10am
Guest（家庭旅游） 2025-03-01
Parking was not well marked. When checking in, staff was low key yelling at her computer, acted like checking us in was inconvenient for her as there was only one staff member at front desk. The bathroom/toilet, floor and bed were clean. Great view and cool minimalist style room. However, walls around the bathroom/toilet closet were dirty with toothpaste splatter and drips. Upon check out, initially the front desk was unmanned, again only one employee . When we were checking out, staff was again pleasant, but did not ask how stay was, just quick checked us out and left the desk. We picked the hotel due to location. It was closely located to several restaurants and Shea theater, but would not visit again.
Guest（商务旅客） 2025-02-01
Wear your walking shoes. Once you get to your room, -it's awkward but fine. Coming in the front door is like entering a 1970's disco. Getting into this hotel is more like entering a 1970's nightclub: you walk through a corridor, but with it's high ceiling it's more like a tunnel. The 'lobby' has 1 circular couch which is extremely uncomfortable...since the lobby has shared entrance to a restaurant and bowling alley, they clearly don't want you hanging around (not a convenient place to wait for others in your party). Checkin was quick and efficient. Because this building is multi-use, you have to use your keycard in the elevator for access to only your floor (and likewise, tenants shouldn't be able to access 'guest' floors). Parking your car is an additional $17/night in the attached garage. Since the floors are "u-shaped' and the only elevator is at 1 end of the 'u',be sure to ask for a room close to the elevator. If you don't, you're in for a LONG walk w/ your bags to the rooms at opposite end of the floor. Want ice....use your keycard because the room w/ the icemaker is locked. There's a rooftop bar above the 12 floor which stays open late. Overall, with the presence of the roof bar, downstairs restaurant and bowling alley, mixed use offices on multiple floors and keycards designed to limit access...the whole vibe is that there's a security plan designed to keep people only in the places they belong. Somewhat unnerving. If walking is a challenge, you won't like this place at all.
Guest（情侣） 2024-12-01
Decent view and design of room. However, the shower head wouldn’t turn all the way off, no area in shower to place items besides ground, Kleenex ran out - the last bottom Kleenex sheets were a different color and folded down as if a guest put them there.
酒店回复：
Hello Ashley, We appreciate your kind words in regard to your recent stay here at the Aloft Buffalo Downtown. As well as letting us know what we can improve upon, I'm sorry things weren't 100% for you and I can assure these items will be shared with the appropriate team members. In the event your travels bring you back to the area, we'd love an opportunity to host you again. Thanks, Matthew KwiatkowskiRooms Division ManagerAloft Buffalo Downtown

布法罗市中心雅乐轩酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-11-01

Guest（Other） 2025-11-01

Guest（Family） 2025-09-01

Guest（Other） 2025-08-01

Guest（家庭旅游） 2025-03-01

Guest（与好友旅游） 2025-03-01

Guest（其他） 2025-03-01

Guest（家庭旅游） 2025-03-01

Guest（商务旅客） 2025-02-01

Guest（情侣） 2024-12-01

客户评价由实住客人提供的真实点评