卢森堡基希贝格美居酒店-住客评论

Guest（Couple） 2025-12-01
The mercure hotel’s room is clean and cozy. the bed is comfy. Just that the location is not convenient for guests who drive. The hotel is on the main road.
Guest（Couple） 2025-12-01
This is certainly one of the best Mercure that I have ever stayed at. The owner and management must have put in tremendous effort to do up the interior decor. The lobby lounge was so homely opulent. The room was tastefully modern and done up, though do note that the bathroom did not have a door, so it was easy to get a chill after a hot shower, especially in winter. Breakfast room was cozy but the spread was excellent with hot selections, a rarity for small european hotels! Bus stop right at front of hotel to catch the free bus #9 to town.
Guest（Family） 2025-11-01
It’s a really Nice hotel. Bus is free and the bus stop is in front of the hotel. Perfect breakfast and really cozy lobby.
酒店回复：
Hello, Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us. The free shuttle, breakfast, and warm welcome in the lobby are things we value highly, and knowing that they contributed to making your visit enjoyable is very gratifying.We hope to have the pleasure of welcoming you back for a future stay.Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay with us. The free shuttle, breakfast, and warm welcome in the lobby are things we value highly, and knowing that they contributed to making your visit enjoyable is very gratifying.We hope to have the pleasure of welcoming you back for a future stay.Sincerely,Estelle The reception
Guest（商务旅客） 2025-11-01
早餐不错呀其实我就睡一晚也没怎麽注意酒店设施服务啥的不过感觉床还好下飞机有点冷酒店里麪倒是蛮温暖的睡了一晚第二天一早就走了。
酒店回复：
Dear Guest,Thank you so much for your kind review and perfect score! We're delighted to hear that you enjoyed our breakfast and found the room warm and comfortable after your flight. Even though your stay was short, we truly appreciate your feedback and hope to welcome you again for a longer visit next time!Best regards,Andy and the team
Guest（Couple） 2025-10-01
I stayed at the Mercure, a modern local hotel that’s small to medium in size but full of charm. Our room was on the 4th floor, and it was wonderfully quiet throughout our stay. The bed and mattress were super comfortable, and breakfast hit the spot every morning. The staff were all friendly and welcoming, which made the stay feel even nicer. The only little downside was the shower — the water pressure could’ve been stronger. But honestly, that didn’t take away from the experience. We really enjoyed our three nights here, and getting to and from Luxembourg City was a breeze with the bus no. 9.
酒店回复：
Dear Karrn,Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you enjoyed your stay with us, from the quiet comfort of your room to the quality of our breakfast and the friendliness of our team. We appreciate your feedback about the shower pressure — it’s helpful and will be shared with our maintenance team for improvement. We’re glad our location and the convenient bus connection made your visit to Luxembourg City easy and enjoyable. It was a pleasure having you, and we hope to welcome you back soon!Best regards,Andy and the team
Guest（独自旅游） 2025-10-01
位置虽然不在市区，但是安静，设施很好，特别赞一下洗漱用品，nuxe的，好用。
酒店回复：
Dear Guest,Thank you very much for your kind feedback! We’re delighted that you enjoyed the calm atmosphere of our hotel and appreciated our facilities. It’s great to hear that you particularly liked our Nuxe toiletries — we agree, they’re a wonderful touch! We truly appreciate your comments and hope to welcome you back for another relaxing stay soon.Best regards,Andy and the team
Guest（情侣） 2025-10-01
位置很好，门口公交直达中心且免费，房间小了点，其他还好！下次还会选择这家酒店！
酒店回复：
Dear Wangfuxijiao, Thank you very much for taking the time to share your experience! We are delighted to learn that our location and easy access to the city center thanks to the free bus helped make your stay enjoyable.We take note of your comment regarding the size of the room and are happy that you were satisfied with the rest of your stay.It will be a real pleasure to welcome you again during your next visit!Very cordially,Estelle The reception
Guest（独自旅游） 2025-09-01
The hotel is along a quaint street that's almost like uninhabited on a Sunday. I like that there's a bus stop right at the doors that helps with getting around easily. But there's essentially nothing much in the surroundings. The hotel reception is at the bar, one may mistaken it for the bar counter instead. The lobby has a bar vibe, I guess much in line with the brewery history of this building. Room is a little small for 2 persons, leaves little space for moving around if 2 luggages are opened concurrently. I like the open wardrobe concept but I don't get why the electrical sockets need to be hidden behind the side table. The room is also generally very dim and dark, even with all lights switched on. They also provide a bottle of drinking water, just 1 per day and additional bottles are chargeable. Which I felt was a little rigid considering how expensive a room night costs here. The toilet is separate from the shower area which does not have a door. The standing shower has no shower curtain and is half covered, where the water just spills all over outside of the shower area. The bed is firm and comfortable but pillows are too soft for my liking, hardly any support. Room is always clean, kudos to the housekeeping team. Overall, an acceptable stay, but pricey.
酒店回复：
Dear Guest,Thank you for taking the time to share such detailed feedback about your stay. We’re pleased to hear that you appreciated the cleanliness of your room, the comfort of the bed, and the convenience of the nearby bus stop. We also value your recognition of our housekeeping team — they’ll be happy to know their efforts made a difference.We’re sorry to hear that some aspects of the room design and lighting did not fully meet your expectations. Your comments about the sockets, lighting, and shower layout are very helpful, and we’ll take them into consideration as we continue improving our guest experience.Regarding the complimentary water policy, we understand your point and will review this internally to see how we can make it more flexible in the future.Thank you again for your honest feedback. We hope you’ll consider staying with us again so we can provide you with an even better experience next time.Best regards,Andy and the team
Guest（Couple） 2025-08-01
Excellent stay! Good location & easy to commute. Worth for price.
Guest（Solo traveler） 2025-08-01
Nice hotel: room are quiet and comfortable, very clean too. It’s not in the city centre but you can get there by bus in 10 minutes. Also convenient to reach the airport!

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Family） 2025-11-01

Guest（商务旅客） 2025-11-01

Guest（Couple） 2025-10-01

Guest（独自旅游） 2025-10-01

Guest（情侣） 2025-10-01

Guest（独自旅游） 2025-09-01

Guest（Couple） 2025-08-01

Guest（Solo traveler） 2025-08-01

客户评价由实住客人提供的真实点评