Dear Mar,Thank you very much for leaving your comment after your stay at the hotel, and thank you for your positive rating.Please note that maintenance has been informed to improve the aspects you mentioned in your review.Best regards,
Dear guest,Thank you for sharing you feedback with us.We regret to hear that your stay did not quite meet your expectations.Although, we would like to point out that we did upgrade your reservation for free from an Standard to a Comfort room, which is more spacious and recently renovated.We are sorry to know that in despite of our efforts to provide an excellent experience we were unable to accomplish it.We will be pleased to welcome you back in the future.Kind regards
Dear guest,Thank you for the excellent score! We are just delighted to know that we made of your stay a 10 out of 10.We will look forward to welcome you back in the future.Kind regards
Beste Jill, Hartelijk dank dat u uw recente ervaring met ons heeft gedeeld tijdens uw bezoek aan Barcelona. We zijn erg blij te horen dat u zo'n prettig verblijf heeft gehad en dat alles over het algemeen uitstekend was. We danken u nogmaals voor de beoordeling die u ons gaf en kijken ernaar uit u snel weer te mogen verwelkomen.Met vriendelijke groet.
