迪克西迪恩酒店-住客评论

Guest（Other） 2026-02-01
When we got there the receptionist programmed the wrong room into our key so we accidentally went into an occupied room. We then had to change rooms as the first room we were booked into was cold and damp. The 2nd room was better but did have a lot of mould the walls around the windows. Otherwise it was a nice place to stay and the breakfast was good
酒店回复：
Sorry your stay was not upto our usual standard, i will pass the score on to management.
Guest（其他） 2026-02-01
Personalen var j?ttetrevlig. Rummet var precis s? kitschigt inrett som jag sett p? bilderna men mycket sjavigare. Det var h?l i badrumsgolvet och osmakliga fl?ckar p? mattan. Rena s?ngkl?der och extremt sk?na s?ngar. Frukosten helt o?tlig men det ?r England, s? det ?r inte hotellets fel.
酒店回复：
Thank you foryou feedback, I will pass your comments on to management for further investigation.
Guest（Family） 2026-01-01
The staff was great even got an early check in great hotel great location all staff very friendly and helpful 3rd stay and will be back
酒店回复：
Thank you very much for your lovely feedback, we look forward to welcoming you back in the near future.
Guest（Other） 2026-01-01
Room great, hottub brilliant and Barman was fantastic, gave us happy hour prices (out of hours) and my wife a gin glass of wine. Only issue was breakfast. With over an hour of service to go, they ran out of hot food on the buffet and didn’t bring more out.
酒店回复：
HelloThank you for a high score rating of your recent stay with us. I have passed your feedback to our breakfast team.Kind regardsMelanie
Guest（Traveling with friends） 2026-01-01
we were upgraded to a bigger room in the basement with hot tub . it was enormous but the problem is we cannot sleep because of the exit light sign in the bedroom and the fridge they were constantly on. i brought the matter to the reception to ask if they can switch off the light but nothing has been resolved. for a room that can accommodate more than 10 people there should be at least two bathroom and toilet. but theres only one so we are five in the room and need to wait for someone to finish before you can use it. thats the only problem i had in the hotel .
酒店回复：
I am truly sorry your stay wasn't up to our standards, I have passed this on to housekeeping management to investigate further.
Guest（Other） 2025-12-01
Not much selection especially for one vegetarian in the party. No bar person for first 5-10 minutes was told he was on a walk around and would be back. Rooms clean but bathroom flooring and door needs attention , carpet stained in bedroom could be covered with a rug ?
酒店回复：
HelloThank you for such a high scoring review of your recent stay with us. I have passed on your feedback to our housekeeping team. Hope to welcome you back soon.Kind regardsMelanie
Guest（Traveling with friends） 2025-12-01
What a beautiful hotel, stayed here with 5 girls for a Christmas night out, the lady in reception was very friendly and the room we had was absolutely amazing 3 super king sized beds,,which was very clean and very spacious, also a large bathroom with a large jacuzzi The breakfast was very good, We all had a fabulous night away. Thanks
酒店回复：
Thank you for your wonderful feedback, i will be sure to pass this onto management and we look forward to welcoming you back in the near future.
Guest（Family） 2025-12-01
Room was nicely decorated but the stains on the floor in bathroom and iron burns on carpet let it down Staff seemed lovely Breakfast was let down by being cold My advice would be to make sure the food is kept hot. Staff in restaurant need training on cleaning tables as didn’t spray with sanitiser, just wiped with a cloth and re laid for next guests. Having worked in environmental health that’s not good to see. All in all a restful stay but wouldn’t return.
酒店回复：
I am truly sorry, we did not meet your standards during your stay, I will pass this feedback onto the relevant departments for their manager to investigate further
Guest（Family） 2025-12-01
Staff - Nice, friendly and welcoming. Room - Nice and clean. Beds very comfortable. Loved the Jacuzzi bath! Breakfast - Lots of choice. Nice fresh and hot. Hotel Itself - A Little dated but full of character. Clean throughout.
酒店回复：
Thank you for your wonderful feedback, i will be sure to pass this onto management, we look forward to welcoming you back in the near future.
Guest（Other） 2025-12-01
Room was not great. Carpet in need of a clean and couches badly stained. Bathroom floor badly marked. Guests in other rooms going between rooms and very noisey. Staff were friendly but overall i would not be rushing back.
酒店回复：
Thank you for your feedback, I Am truly sorry that we did not meet your expectations on this stay, I have passed this onto management to investigate further.

迪克西迪恩酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（其他） 2026-02-01

Guest（Family） 2026-01-01

Guest（Other） 2026-01-01

Guest（Traveling with friends） 2026-01-01

Guest（Other） 2025-12-01

Guest（Traveling with friends） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Other） 2025-12-01

客户评价由实住客人提供的真实点评