Excellent services and very clean. The breakfast was mind blowingly good. Never had a nepali-indian heavily influenced brekkie before.
photo from the "mountain view room"
The hotel is well situated in a quiet area, but within proximity to shops and restaurants, though a bit of a walk to Thamel.
The hotels amenities are good and the M club lounge is a nice to have if u book the lounge access.
The one negative thing is that the hotel overcharges on airport transportation (USD 35) and picks you up in a old Honda.
Clean. Nice selection of breakfast. The concierge was professional and helpful. The valet staff was very helpful with the taxis.
The reception desk staff was not quite familiar with his work.
1. Couldn’t find my booking.
2. Miscalculated the number of nights to stay
3. Didn’t realize the room was prepaid and was going to charge again.
But he acknowledged his mistakes.