纽约曼哈顿苏荷万怡酒店-住客评论

Guest（Couple） 2026-01-01
The room was spotless and the staff was terriffic. Moises was very helpful! Definitely recommend.
Guest（Other） 2025-12-01
Front desk employee was very kind and helpful and end room was immaculate. I’d definitely return to this hotel!
Guest（Other） 2025-12-01
Safe and clean. Small rooms but just enough space for my daughters and I. Walking distance to SOHO shopping, Washington Square Park areas. Subway is right there as well
Guest（其他） 2025-11-01
Lea informations sur le site d’Expedia indiquent que le check-in se termine à minuit. Ce n’est pas le cas. Nous pouvons nous enregistrer après minuit sans problème (mais nous avons eu une belle frousse!).
Guest（Other） 2025-10-01
I will stay here again! Room was a good size and clean. Air conditioner worked well. Bathroom was spacious for New York.
酒店回复：
Thank you for sharing your wonderful feedback! We’re delighted to hear you enjoyed the comfort and cleanliness of your room, along with the spacious bathroom and reliable air conditioning. We look forward to welcoming you back on your next visit to New York City!
Guest（Couple） 2025-09-01
This was probably one of the best hotels I’ve stayed at in New York. The area was beautiful, the room was abnormally large considering we were in New York and the best thing of all is how clean it was!
酒店回复：
Thank you so much for your amazing feedback! We’re thrilled to hear you enjoyed your stay and found the room spacious, the area beautiful, and everything exceptionally clean. Our team takes great pride in maintaining a comfortable and welcoming environment, so your comments mean a lot. We can’t wait to welcome you back on your next visit to New York!
Guest（其他） 2025-07-01
This is probably the best hotel in all of Manhattan. I’ve stayed in so many hotels in the City, but this hotel is simply unbeatable in terms of cleanliness, quiet, location, updated facilities, and stellar service. I don’t think I’ve ever known quiet in New York City, but this hotel is just quiet, quiet, quiet!
酒店回复：
Thank you so much for the glowing review! We’re truly honored by your kind words and thrilled to hear that our cleanliness, service, and peaceful atmosphere made such a strong impression. Providing a quiet and comfortable retreat in the heart of the city is exactly what we strive for. We can’t wait to welcome you back for another exceptional stay!
Guest（其他） 2025-06-01
Sibling Trip to SoHo NY!!!! Hotel is conveniently located in SoHo, staff are so helpful and welcoming, hotel is very safe, rooms are spacious, clean, comfy. Housekeeping daily option available, beds are comfy. I would totally stay at this hotel again in the future.
酒店回复：
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our convenient SoHo location, spacious and comfortable rooms, and the daily housekeeping service. It’s especially rewarding to know our team made you feel so welcomed and safe during your stay.Your kind words mean a lot to us, and we can’t wait to welcome you back whenever your travels bring you to New York again!
Guest（其他） 2025-06-01
The room itself was small (as it is for most NYC hotels) but the staff (house keeping, the reception, and the cafe) very kind and attentive. We stayed in the accessible room and the water pressure and temperature in the shower was nice. The curtains moved automatically with gentle pushes, too. Most importantly, the location was great. Overall, very comfortable!
酒店回复：
Thank you for taking the time to share your experience with us! We're so glad to hear that you found the room comfortable and that our team, from housekeeping to reception and the café, made a positive impression with their attentiveness and care.It's great to know you enjoyed the accessible room features and appreciated the convenient location. We’re especially pleased that the shower and automated curtains added to your comfort.We hope to welcome you back the next time your travels bring you to New York City!
Guest（其他） 2025-05-01
Mixed Experience Our overnight stay was a bit of a mixed bag. The room itself was generally clean and comfortable, which we appreciated. However, there were a couple of disappointments that took away from the overall experience. Firstly, the toilet bowl was noticeably stained, which raised concerns about the thoroughness of the cleaning. It wasn’t a deal-breaker, but definitely something that shouldn’t be overlooked—especially for new guests arriving. At check-in, we were asked if we’d like housekeeping, and we confirmed that we would. Unfortunately, no housekeeping service was provided during our stay. While we were only there for one night, it was frustrating to be offered a service and then not receive it. Lastly, one of the elevators was out of service. While the staff did mention it during check-in, the inconvenience was still felt, especially during peak times when everyone was checking in or out. Overall, the basics were there, but small issues in service and maintenance made the stay less smooth than it could’ve been.
酒店回复：
Thank you for taking the time to share such detailed feedback about your recent stay with us. While I’m glad to hear you found your room generally clean and comfortable, I sincerely apologize for the areas that fell short and impacted your overall experience.I’m truly sorry about the condition of the toilet bowl and understand how that would raise concerns about our cleaning standards. This is certainly not the level of detail we strive for, and I’ll be sharing this with our housekeeping team to ensure it’s addressed moving forward.I also regret that you were offered housekeeping service at check-in but did not receive it during your stay, that should not have happened, and I understand how frustrating it must have been, even for a short visit.Lastly, I know having one elevator out of service created additional inconvenience, especially during busy times. We appreciate your patience as we complete the necessary maintenance and work to keep everything running smoothly.Your feedback is invaluable to us and helps us improve. I do hope you’ll consider giving us another chance to provide you with a much smoother and more seamless stay in the future.

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（其他） 2025-11-01

Guest（Other） 2025-10-01

Guest（Couple） 2025-09-01

Guest（其他） 2025-07-01

Guest（其他） 2025-06-01

Guest（其他） 2025-06-01

Guest（其他） 2025-05-01

客户评价由实住客人提供的真实点评